Stayed in a room on the 10th floor. They did not have enough wheelchairs on the day we checked in, but the bell and security staff were very accommodating. Line to check in was a bit long and a member of our party is handicapped. I asked a host in the VIP check-in section if they are able to check us in. They were hesitant, but we were able to check-in. Overall, we had a very nice stay.
Public - 3 months ago