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Micro Center
Electronics Store
Today 10:00 am – 9:00 pm
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The Promenade at Brentwood, 87 Brentwood Promenade Ct Brentwood, MO 63144
87 Brentwood Promenade CourtUSMissouriBrentwood63144
+1 314-252-3961microcenter.com
Electronics Store, Computer Store
Electronics Store
Computer Store
Computer Repair Service
Today 10:00 am – 9:00 pm
Monday 10:00 am – 9:00 pmTuesday 10:00 am – 9:00 pmWednesday 10:00 am – 9:00 pmThursday 10:00 am – 9:00 pmFriday 10:00 am – 9:00 pmSaturday 10:00 am – 9:00 pmSunday 11:00 am – 6:00 pm
Micro Center is a computer retail store selling Desktop PCs, Laptop PCs, Computer Parts, LCD TVs, LCD Monitors, and thousands of other computer products. We also provide computer repair services.
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Review Summary
3.2
92 reviews
5 star
36 reviews
4 star
12 reviews
3 star
5 reviews
2 star
15 reviews
1 star
24 reviews
Retail chain with a vast stock of computers & parts, plus software, gaming supplies & electronics.- Google
"The displays of the latest Laptops, PCs and computer parts is eye candy to me."
8 reviewers
"I've replaced a power supply before and it's not difficult."
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Jason Lay's profile photo
Jason Lay
3 weeks ago
I really want to like this place, but their phone customer service might as well not exist... I called 8 or 9 times and got disconnected everytime.. Then when I leave a message asking what is going on with my computer I get absolutely no response.. I really like the versatility and options this place presents but they need to work on their customer service skills and get their phone lines sorted out... -update- I got to speak to one of their managers and that was really cool, they addressed my concerns about the phone lines. Like I said aside from the phone lines I really love this company, they are resourceful and take care of their customers.
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Response from the owner - 3 weeks ago
Hi Jason, I apologize for the trouble getting in touch with someone in regards to your unit in for service. I am happy to help! Can you email me at custrel@microcenter.com with further details and a copy of this review for my reference? Thanks, James Customer Relations Micro Center custrel@microcenter.com
Barrett Lamb
2 months ago
Let me start by saying, I LOVE THIS PLACE. I've been putting PC's together since middle school and I remember my dad telling me one day there was a place by the galleria that sold parts locally. I walked in and I was blown away the first time. It's like a giant candy store for grown ups. There's isle's of the coolest tech you can't find at most electronics stores and quite reasonable prices on most things. It's so cool to be able to walk around and actually look and feel all the pieces. I've never had any service done there so I can't comment on that but the staff has always been quite helpful for me. The people helping select components realize that there are many different levels of experienced people in building. They are certainly able to talk with the most seasoned vets, they'll even look up specs online to help you decide if they don't know off the top of their head. Plus I've seen them help pick out whole new systems for complete first timers. Maybe its because I'm an electrical/computer engineer but this is literally my favorite store in St. Louis!
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Response from the owner - 2 months ago
Thanks Barrett!
Stephen Luebbers
3 weeks ago
The store was busy, and I thought I would have to wait forever for help, but I was wrong. I got helped right away, found everything I was looking for. The guy that helped me was very knowledgeable about the products, I got lucky enough, when i went back a couple weeks later, the same guy helped me. I have been to Micro Center a few times over the past couple of years, for different things, and I have NEVER had a bad experience.
Response from the owner - 3 weeks ago
Thanks Stephen!
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Parker Cooper
3 months ago
Went to the store in Brentwood a few months after it opened with a broken? computer, they messed with it for about 40 minutes saying it needed a motherboard, it didn't, i slightly unplugged some connectors,showed the TECH? the problem, he just shurugged and said "have a nice day". I'll still buy my parts from there and i like the fact that the salesmen ignore me because i don't need help finding a part just for them to stick a tag on it a get credit. I have a degree in computers.!!! Anyone needs repairs look me up !!! I'm on Facebook.,.,.,.,.,.,.,. PARKER COOPER
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Response from the owner - 3 months ago
Hi Parker, I apologize for the trouble at the service department and with getting help in the store. Can we connect via email to get further details in regards to the situation? I can be reached at custrel@microcenter.com. We truly appreciate and value your feedback. I hope to hear from you soon. Thanks, James Customer Relations Micro Center custrel@microcenter.com
Tim Donovan's profile photo
Tim Donovan
a month ago
IF YOU EXPECT CUSTOMER SERVICE, DO NOT SHOP HERE!!! First let me say that you WILL NEVER reach a person in this store by phone. They may as well disconnect their phone service because they don't use it. We bought an ASUS netbook here a couple years ago and it and the service have both been terrible. The netbook runs excruciatingly slow and then crashed with no display and no boot up, only power. We purchased the extended warranty, but calling the store to see if it was still under warranty failed (no answer), calling the tech support team to ask about the problem (no answer). We had to drive 25 miles back to the store and wait in line for 30 minutes to find out that we needed to bring something else in with us to get the repair request started. We finally got it repaired after leaving it with them for 2 weeks (they sent it back to ASUS). When we got it back, it was still running very slow and it just crashed with exact same problem again one year later. I just attempted to call their warranty number and their tech support numbers at least 5 times each and no answer. It's a Thursday in late January at 4pm, so how busy can it be there right now that no one can answer the phone. I WILL NEVER SHOP AT MICROCENTER AGAIN!!! I'll stick with Best Buy or purchase my computers online from now on. FYI - In case you're thinking that I'm one of those people who are easily upset and post bad reviews. Not true. This is the first time I've taken the time to post a bad review for any business. Take my advice and don't shop here unless you live really close and have time to go into the store for any after market issues.
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Response from the owner - 4 weeks ago
Hi Tim, I apologize for the trouble contacting the store regarding the computer issue. Could you email me at custrel@microcenter.com with a copy of your review and a good number I can have a manager reach you at? We are happy to help. I hope to hear from you soon! Thanks, James Micro Center Customer Relations custrel@microcenter.com
Silver Lonewolf
a month ago
I really like this store. The staff are cool. The displays of the latest Laptops, PCs and computer parts is eye candy to me. Above all I like going to the back to admire the custom PC cases done for them. I remember I was having issues with my custom PC. Over time the issue got worst so I brought it over. The Technician there plugged a Monitor mouse and keyboard to my PC to do some diagnostics. I talked to him about the symptoms and he said it could be my motherboard, Graphics Card or RAM. However he had a "Haunch" that it was the graphics card. I bought one and he helped guide me with advise to remove the old one and insert the new one. He couldn't touch it because if he breaks it, he said it would be on their hands. Company policy thing I guess. It was the graphics card and I had no further issues. Thanks to the staff there my PC is back to full operating capacity. Thanks Micro Center Team! The Gigabyte 750 TI rocks!
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Response from the owner - a month ago
Awesome! Thanks for sharing!
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Joe Jacobson
a month ago
This store has replaced TigerDirct (online) as my go-to place for computer parts and even whole systems despite the disadvantage of being a bricks and morter store. Why? Prices are good (even with sale tax), a big selection, and knowledgeable and helpful sales personnel. The interior signage could be improved, however, as they tend to lag the reorganization of products on the shelves.
Response from the owner - 4 weeks ago
Thanks for the helpful feedback Joe!
Drew DeLorenzo's profile photo
Drew DeLorenzo
3 months ago
I am building my first PC and went into this store having a good idea of what I wanted, but unsure of a few things. As soon as I walked in, a representative helped walk me through the monitors, explaining where everything was located and then walked me to their parts division. The employee at the parts desk was phenomenal and when given the option to upsell me (because I was unsure which CPU to purchase), he was honest and told me it was a bad value to get the more expensive one. In addition, I easily saved over a $100 here versus the next cheapest online retailer. Definitely recommend. Only thing that could be better is the phone system, as calls dont go through.
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Response from the owner - 3 months ago
Thanks for the feedback Drew!

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