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Verified local business
Micro Center
Electronics Store
Today 10:00 am – 9:00 pm
2 followers|1,704,995 views
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The Promenade at Brentwood 87 Brentwood Promenade Ct Brentwood, MO 63144, United States
87 Brentwood Promenade CourtUSMissouriBrentwood63144
+1 314-252-3961microcenter.com
Electronics Store, Computer Store
Electronics Store
Computer Store
Computer Repair Service
Today 10:00 am – 9:00 pm
Monday 10:00 am – 9:00 pmTuesday 10:00 am – 9:00 pmWednesday 10:00 am – 9:00 pmThursday 10:00 am – 9:00 pmFriday 10:00 am – 9:00 pmSaturday 10:00 am – 9:00 pmSunday 11:00 am – 6:00 pm
Micro Center is a computer retail store selling Desktop PCs, Laptop PCs, Computer Parts, LCD TVs, LCD Monitors, and thousands of other computer products. We also provide computer repair services.
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Review Summary
3.3
108 reviews
5 star
45 reviews
4 star
15 reviews
3 star
6 reviews
2 star
15 reviews
1 star
27 reviews
Retail chain with a vast stock of computers & parts, plus software, gaming supplies & electronics.- Google
"The displays of the latest Laptops, PCs and computer parts is eye candy to me."
"They have lots of gadgets at great prices."
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Arcadia St Louis's profile photo
Arcadia St Louis
2 months ago
OMG... I've been shopping at MicroCenter for 17 years! I built my first frankenstein computer from parts sold in their Denver store. You can always find help when you ask and I've never felt pressure when they ask. I wouldn't know about their phone service as they are the archetype of a technology retail store. Do your research, go there with knowledge, don't try to 'bend someone's ear'.
Response from the owner - 2 months ago
Thanks for the feedback and for being our customer!
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Tristan Walker
in the last week
Every time I go in, the sales staff is responsive, knowledgeable, and nerdy. The prices are great, and I'm always happy to be supporting the local economy rather than ordering off Amazon or NewEgg.
Stephen Luebbers
5 months ago
The store was busy, and I thought I would have to wait forever for help, but I was wrong. I got helped right away, found everything I was looking for. The guy that helped me was very knowledgeable about the products, I got lucky enough, when i went back a couple weeks later, the same guy helped me. I have been to Micro Center a few times over the past couple of years, for different things, and I have NEVER had a bad experience.
Response from the owner - 5 months ago
Thanks Stephen!
Kristian Branscum
4 months ago
I purchased all my computer parts for my high performance gaming PC last week. When I got home, I put my rig together only to discover that I had a short somewhere (probably because I spent less on my motherboard and that was not Microcenter's fault). Since it was late, I decided to go back to Microcenter early the next morning to see if someone could help find the problem. I figured it was either the PSU or the motherboard. When I mentioned this to them, they said they would replace both, no problem. After taking apart my rig at the knowledge bar and taking out the motherboard and PSU, I exchanged for new parts. I then began putting my rig back together with the help of -I believe her name was- Chris, who was absolutely helpful and very understanding of my frustrations. After the rig was put back together, I discovered that my top PCI-E slot wasn't functioning on the new motherboard. As you can imagine, this was extremely frustrating, but the staff was super helpful and understanding. I repeated the process again and got another motherboard and rebuilt the rig again. Third time is the charm. My rig is now running without a single problem and I absolutely love it. I would definitely advise going to Microcenter to not only build your new PC, but to purchase all electronics you may need (as i am now doing from now on)
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Response from the owner - 4 months ago
Thanks for the review Kristian!
Aaron B
2 weeks ago
Even though they have been claiming they 'are working on getting their phones fixed', you still can't get them to answer. But that's OK, there's plenty of other places to shop and spend money with. BTW, microcenter, don't bother to respond to this review. It' obvious that you really don't care about taking care of your customers, otherwise you'd have a better phone system and better customer service.
Response from the owner - 2 weeks ago
Hi Aaron, I apologize for the trouble with the phones. We truly are moving all of our stores over to a centralized call center at our home office so we can take more calls as we receive a high volume. I am happy to have someone give you a call from the store or perhaps answer your question myself. Can you email me at custrel@microcenter.com with what your call is regarding and a good number to reach you back at? I am happy to help! Thanks, James Customer Relations Micro Center custrel@microcenter.com
Edith Sailor
2 months ago
We (TechnoSmarts) placed our order online and within 18 minutes we received an email that the order was ready to be picked up. When we got there to pick up our order, the staff was friendly and helpful. Great products! Great Customer Service!
Response from the owner - 2 months ago
Thanks for sharing Edith!
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Jason Lay
5 months ago
I really want to like this place, but their phone customer service might as well not exist... I called 8 or 9 times and got disconnected everytime.. Then when I leave a message asking what is going on with my computer I get absolutely no response.. I really like the versatility and options this place presents but they need to work on their customer service skills and get their phone lines sorted out... -update- I got to speak to one of their managers and that was really cool, they addressed my concerns about the phone lines. Like I said aside from the phone lines I really love this company, they are resourceful and take care of their customers.
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Response from the owner - 5 months ago
Hi Jason, I apologize for the trouble getting in touch with someone in regards to your unit in for service. I am happy to help! Can you email me at custrel@microcenter.com with further details and a copy of this review for my reference? Thanks, James Customer Relations Micro Center custrel@microcenter.com
SCOTT SCHUETTENBERG's profile photo
SCOTT SCHUETTENBERG
3 months ago
One of the hardest stores ever to reach by phone... might as well stop by when your in the area because you wont get through... Failed service call replacement for me.. Once in the store its a kid in candy store they have everything!!!!
Response from the owner - 3 months ago
Hi Scott, Thanks for the feedback! Is it possible I can assist with what you were calling in regards to? My email is custrel@microcenter.com. If you need anything, I'm happy to help! Thanks, James customer Relations Micro Center

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