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Nathan Golia
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And some context behind the always anticipated J.D. Power & Associates claims satisfaction rankings: http://www.insurancetech.com/claims/cycle-time-the-most-important-metric-in/240166383

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really great overview of the insurance market from I&T associate editor Kelly Sheridan: http://www.insurancetech.com/management-strategies/insurance-ma-spikes-this-year-fullfillin/240166369

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Are you surprised to find out that claims lags other insurance business units in analytics maturity? Here's why: http://www.insurancetech.com/architecture-infrastructure/qa-the-state-of-analytics-in-claims/240165975

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In case you missed it, Esurance is making a big splash with its Supe Bowl sweepstakes #EsuranceSave30. Here's some of the best practices and techs behind it: http://www.insurancetech.com/business-intelligence/why-esurancesave30-is-the-insurance-camp/240165884

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Technology enables a new "sharing economy." Insurers must use technology as well to adjust their products to it. http://www.insurancetech.com/management-strategies/insurers-must-adjust-to-the-sharing-econ/240165766

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This includes some big jumps for some health insurers — not a good sign.
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