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Christine Kunzmann
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Expierence with three big service companies: Germanwings cancelled the last flight yesterday evening, without excuse. Waiting 2.5 hours in a queue for a hotel ticket. And they couldn't understand that we don't want another flight the next day to Munich instead of our flight to Stuttgart. They didn't know if we can get a train ticket. Spent the night in a loud hotel. We couldn't get our cheaper and better hotel from the day before. Today in a train we had 30 minutes delay. Coming home during the strongest rain this year and saw a parcel from DHL in our postbox so that the whole postbox got drenched. That's the service desert Germany. :)

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