Kyle Lane: Why do I have to buy the upgrade for 25 dollars when my account says lifetime member? When I bought this item said one time payment nothing else to buy? Is your word not worth the paper it's printed on? Please respond to email@example.com
Yvonne Nachazel: my account will not accept my pass word any longer or allow me to change the password. this is only the second season I have used this. I have tried to contact you multiply ways. You are not backing up you product.