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Brian S


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Basic Information
Bad customer service and rude employees. In particular salesman, Terry, was slow and distracted the entire time. Kept waiting way too long and they play the same number games as most dealerships, Were rude about taking "maybe" for an answer. Told him we were just looking today, but when we were debating over the prices he was very pushy and when I laughed at how rude he was being he actually said " are you here to play games or buy a car?" After that my girlfriend would not have even bought a car from them if her life depended on it. They told us we should do our shopping from home on the internet and answer our own questions and come see them when we actually wanted to buy a car. Never had this kind of issues from a Honda dealership.
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Quality: GoodAppeal: GoodService: Poor to fair
Public - 2 weeks ago
reviewed 2 weeks ago
I love turtle bay! stay there twice and wish I could just move in. North shore is the best getaway and even though it is fun to visit Waikiki it is nice to get away from the hustle and relax.
Quality: ExcellentFacilities: ExcellentService: Excellent
Public - 12 months ago
reviewed 12 months ago
3 reviews
Read some bad reviews about this shop, but needed to ship to FFL nearby and was very pleased with the service. It is a smaller store and would not accommodate many people at one time, but they have the essentials and small inventory of a small shop. They can find what you need if you ask politely ;-)
Quality: ExcellentAppeal: GoodService: Excellent
Public - 12 months ago
reviewed 12 months ago