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Acura Richmond
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Dear Mr Cheema,

Thank you for the feedback and we apologize for the misunderstanding.  Our service advisor should have explained to you in more detail that our insurance policy does not cover our employees to go off-site to work on vehicles.  It is always our intention to properly diagnose your vehicle and this is why we would offer to test your battery so you could be assured that your car is working properly.

Martin
Service Manager  
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Westwood Plateau Men's Night Season Wrap Up, TLX hole in one vehicle sponsored by Richmond Acura
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