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Franklin Chrysler Dodge Jeep Ram
Used Car Dealer
Today 9AM–8PM
272 followers|1,709,957 views
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The open road is calling. #Dodge  
19
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Off road. On beach. #Jeep  
47
Pete Rose's profile photoGreenArmy98's profile photo
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Yeah, the beach is were I like
To drive my Jeep.
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The eighth wonder of the world. #RAM  
4
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Take to the trails this Thursday. #Jeep  
23
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Check out the view from the driver's seat. #RAM  
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In their circles
408 people
Have them in circles
272 people
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Meet your new favorite adventure buddy. #Pacifica  
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You know who it is. #RAM  
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Two is always better than one. #Chrysler  
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Challenge yourself. Take risks. Show off. #Dodge  
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A little weather never stopped a #Chrysler .
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Can you spot the Jeep?
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Contact Information
Map of the business location
1124 Murfreesboro Rd Franklin, TN 37064
1124 Murfreesboro RoadUSTennesseeFranklin37064
Used Car Dealer, Auto Parts Store
Used Car Dealer
Auto Parts Store
Car Leasing Service
Auto Body Shop
Today 9AM–8PM
Friday 9AM–8PMSaturday 9AM–8PMSunday 12–6PMMonday 9AM–8PMTuesday 9AM–8PMWednesday 9AM–8PMThursday 9AM–8PM
Chrysler Dodge Jeep Ram of Franklin has a great selection of New and Pre-owned Cars, whether it is a Chrysler, Dodge, Jeep, or Ram. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Need service? Our state-of-the-art service center serves all makes and models. Stop by our dealership today!
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Review Summary
4.2
364 reviews
5 star
262 reviews
4 star
30 reviews
3 star
8 reviews
2 star
14 reviews
1 star
49 reviews
"I recently worked with Ted Jones to select a Jeep Wrangler Unlimited Rubicon."
"He did a great job as I absolutely love my new 2015 Jeep Grand Cherokee!"
"Willie Epps and the staff was great in my new jeep purchase."
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People
In their circles
408 people
Have them in circles
272 people
Early's Honey Stand's profile photo
Chip Counterman's profile photo
Thomas Dye's profile photo
Jayme Wiggins's profile photo
Brian Long's profile photo
Adreana Langston's profile photo
Zafer Yildirim's profile photo
Village Chrysler's profile photo
Matt Derhammer's profile photo
All reviews
James Robinson's profile photo
James Robinson
a month ago
Easy experience. Chris Moran was personable, agreeable, and didn't make anything pushy or unpleasant. They worked with my finances and got everything right. Also it's the perfect car for me.
Response from the owner - a month ago
James, it's exciting to hear Chris provided a friendly and pressure-free experience for you! We love hearing you got into your perfect car at an affordable rate. In the future, please don't hesitate to reach out with any concerns or questions.
Lora Williams's profile photo
Lora Williams
in the last week
We recently bought our first vehicle from CDJR of Franklin. I would recommend this dealership to everyone which I have in the past two week after my husband and I had our excellent experience. From the time we did our online prequalification app to meeting the same afternoon with your new car manager Greg Alderman and product specialist David Scott we felt like we was completely taken care of and understood exactly what we wanted to accomplish. Amy with your finance department was very on point and knew how to help with speed and precision. We come in looking for a used Jeep Wrangler Unlimited to walking away later in the day with a new 2016 Jeep Wrangler Sport Unlimited due to all the rebates and special offers available by your dealership. We will return to CDJR of Franklin again for our next trade or purchase. Lora and Casey Williams
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Response from the owner - in the last week
Lora - Congrats on your first new 2016 Jeep Wrangler Sports Unlimited! It is a pleasure to hear our team went above and beyond to provide you and your husband with an excellent experience. They will be happy to hear your kind words. We appreciate your continued business and look forward to seeing you again in the future.
JESSICA CHRISTENSEN's profile photo
JESSICA CHRISTENSEN
a month ago
I am only giving this dealership 5 starts in the hope that it will be seen. I would absolutely NOT recommend this dealership to anyone! It has the worst customer service department I have ever experienced! I have been trying to have my jeep wrangler repaired for over 5 months now! When we bought it, it wasn't obvious that one of the back doors had bent hinges, making the door difficult to shut after a couple weeks and now the entire seal around the door is broken and the paint in chipped off around the door. We have been to this dealership 4 times, which happens to be an hour away, only to be turned away and told to wait for another appointment date and that I would be called. I have called numerous times only to be told they would call me back and they NEVER do! I am still in the process of trying to contact someone who can help me with this problem. DO NOT BUY FROM THIS DEALERSHIP!!!!
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Response from the owner - a month ago
Jessica, we're disappointed to hear about your poor experience with us. We understand your time is valuable to you, and we'd like the opportunity to begin regaining your trust. Please reach out to me personally and let's discuss how we can make this right for you. Leo Linkov General Manager Franklin CDJR leo@cdjrfranklin.com
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Cody Lovett
2 weeks ago
I recently bought my second vehicle from CDJR Franklin. I would recommend this dealership to anyone and everyone. If you are looking for a new vehicle, look no further. Ted Jones is a great salesman and highly recommended! Will definitely involve CDJR Franklin in every future vehicle search. Made every effort to make me happy with the deal before finalizing the deal!
Response from the owner - 2 weeks ago
Cody - Thank you for leaving a great review and recommendation! It is a pleasure to hear a returning customer, such as yourself, continues to have an excellent car buying experience with our team. We will be sure to pass along your kind words to Ted. We appreciate your continued business and look forward to seeing you again in the future.
Dawn M. Wisdom's profile photo
Dawn M. Wisdom
a week ago
I worked with Stephen F and he was very very understanding and made sure that I was able to choose the vehicle I wanted and NOT the one I was only 'qualified' for. Stephen was NOT pushy nor did he strike me as the typical 'car salesman'. When he realized that he had to change our appointment time, he text me to let me know that he was 'leaving early to go help with my daughter's first prom". Who doesn't just love that? He got my financing done and Amy W (in finance) is a little finance fairy who helped get me the BEST rate for my Jeep Renegade. I love all the perks that come from buying from this dealership and will always recommend my friends to Stephen at Franklin Chrysler Dodge Jeep Ram!
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Response from the owner - a week ago
Thanks for your review Dawn! We're glad to hear that Stephen provided an outstanding purchasing experience for you. We sincerely appreciate your recommendation and look forward to assisting you with your next car purchase.
Hayley Fussell's profile photo
Hayley Fussell
2 weeks ago
I purchased a 2016 Jeep Cherokee 75th Edition on 4/10/2016 at the Franklin Jeep Dealership. Brian Hicks was my Sales Specialist and he was absolutely fantastic! This was by far the best car buying experience I have ever had. I was so grateful for the genuine approach that Brian took. His follow-up was timely, he was prepared, and was never pushy. Brian was so patient with me and devoted his full attention to making it a positive experience. Additionally, Michael the Sales Manager and Amy the Finance Director were excellent! Who knew a car buying experience could be fun! They took the time to answer my questions, explain information to me in-detail, and most importantly, made me feel like an extremely valued customer. Not to mention, they worked with me to on getting a fair trade-in value for my Honda and a competitive bottom line for my new vehicle. I would and will recommend this dealership to any of my friends and family and look forward to continuing to work with them for routine services. Thank You for making my experience a great one!
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Response from the owner - 2 weeks ago
Thank you for your review Hayley! We're so happy to hear you had a positive experience with our team and got a great deal on your trade in and new vehicle. We appreciate your business and look forward to assisting you in the future.
Victoria Philpot's profile photo
Victoria Philpot
a month ago
I purchased a 2015 Jeep Grand Cherokee from Franklin CDJR on 3/19/16, and I couldn't have been happier with the experience. Ted Jones was extremely knowledgeable about the model; and was very patient with all of my questions. I had a good idea what I was looking for; but was unfamiliar with the Jeep Cherokee models. So Ted patiently searched through their entire inventory to find the one(s) that he thought I would be interested in. I have back problems; and my main concern with choosing a new vehicle was if I could ride in it for elongated periods of time. Ted gave me plenty of time to drive and evaluate the vehicle. My husband and I even took it from the dealership on our own for over 3 hours to make sure it would work for me. Also, the General Manager, Mr. Linkov, worked personally with me on price, ultimately getting me the deal I wanted. The finance process was relatively painless. Ira Smith was very thorough and explanatory throughout the entire process. I also met members of the service staff who were very friendly and knowledgeable. The vehicle is beautiful, and I plan to enjoy it for a very, very long time to come. I would recommend this dealership and its staff to anyone looking for a Chrysler product. I don't think they would be disappointed. Great job, guys!!
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Response from the owner - a month ago
Victoria, What a great review! We are pleased that you were able to find the Jeep Grand Cherokee of your dreams and that you enjoyed your time at our dealership. We hope to see you again in the future!
Paula Cox's profile photo
Paula Cox
2 months ago
We recently purchased a new 2015 Jeep Grand Cherokee from your dealership. We wanted to take this time to tell you how much we appreciated your helpfulness and friendliness. Ted Jones was very helpful in helping us find the vehicle we wanted and the buying process. Ted and Greg both made us feel special as customers and appreciative of our business.
Response from the owner - 2 months ago
Paula - Congrats on your new 2015 Jeep Grand Cherokee! We are very happy to hear Ted provided you with such a great experience. He is a great man and will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.