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Waterford Collision Inc
Auto Body Shop
Today 8:00 am – 6:00 pm
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2579 Dixie Hwy Waterford Twp, MI 48328
2579 Dixie HighwayUSMichiganWaterford Township48328
Auto Body ShopToday 8:00 am – 6:00 pm
Monday 8:00 am – 6:00 pmTuesday 8:00 am – 6:00 pmWednesday 8:00 am – 6:00 pmThursday 8:00 am – 6:00 pmFriday 8:00 am – 6:00 pmSaturday ClosedSunday Closed
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Review Summary
4.3
11 reviews
5 star
8 reviews
4 star
1 review
3 star
No reviews
2 star
No reviews
1 star
2 reviews
"They also coordinated a rental car the hour we arrived."
"Another five-star plus rating for customer service!"
"Friendly service, I was in and out in a very short time."
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Thom King's profile photo
Thom King
11 months ago
We went to Waterford Collision after our car was rear ended in an accident. We were treated quickly and our confidence grew from that moment. While they perform expert repairs, it is their extra effort where they stand above others. First ,they coordianted the repairs around our own upcoming family events. Next, they performed every repair item beyond our expectations. They kept us apprised of the issues, especially with critical electrical parts hidden beneath the steel. They also coordinated a rental car the hour we arrived. This was more like a full service repair. What heightened the experience occurred the moment my wife walked up to her completed vehicle. Not only did she just receive a quality repair, but it was recently detailed inside and out! (She responded it looked nicer than the day she picked it up at the dealership!). Waterford Collision provides an honest, competitive, and professional collision service. I recommend and would use them again.
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Jennifer Hribal
2 years ago
Brought my car here for some minor cosmetic repairs. I was quoted a very reasonable price which was important to me as I was paying out of pocket! I found the staff to be very friendly and helpful and was pleased that my repairs were finished in the timeframe promised. I was so happy that my Jeep looked good as new when I got it back. Not only was the outside clean the interior was nicely detailed as well! I would highly recommend Waterford Collision to anyone!
Peggy Harvey
2 years ago
A very positive experience!! A car accident is never fun but the repair process was so pleasant, thanks to Waterford Collision and staff. With my insurance coverage, I could have went anywhere but I am so glad I decided on Waterford Collision. The entire process went smoothly, my vehicle was ready a day ahead of schedule and was returned in immaculate condition! Definitely a five-star plus rating for quality of work! Another five-star plus rating for customer service!! Aaron was very professional, polite and extremely accommodating. He certainly knows his trade. Aaron is skillful and courteous and his attentiveness made the repair process next to effortless for me. I hope he is recognized and appreciated by his employer. Because of his high standard of customer service and the amazing quality of the repairs I will not hesitate to recommend Waterford Collision to acquaintances, family and friends! Thanks to all who were involved in the repairs of my vehicle. Your articulate work is acknowledged and you should be proud of the work you do! Thank You! :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) :-) Peggy (2012 Black Ford Focus)
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Will P
3 years ago
COMPLETE RIPP OFF..... It took them forever ever to finish the job plus very expensive, its good that the insurance paid for the damage. They tried to sell me out fixing the rust on my van. "I will fix the rust with blah..blah". They only cover the rust and put a bondo. What a smart ripp off. After a month I was able to get the van. Found out instead of replacing the bang up door, they just straighten it. When they put back the plastic panels, they use screwdriver that you can see chips from it. The finish paint job is not the greatest too.They use cheap paint.THERE ARE MORE HONEST BODY SHOP TO GO TO. Leader of quality car repair, I doubt it (Oh,Tom)
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Dan Gordon
9 months ago
Aaron and the team did a knock out job repairing my truck. Definitely went above and beyond!!
Dean Norton's profile photo
Dean Norton
2 years ago
Honda Civic vs Snow Plow: Waterford Collision did a fantastic job, making it a smooth and seamless experience with my insurance company and representing my interests professionally and thoroughly. Being in an accident will rattle the best of us, so its good to work with a collision repair facility that takes the anxiety out of the process. Highly recommended.
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Michael Mannino
2 years ago
A little wile ago a friend backed up into my new truck yaaaaa. My insurance company recommended Waterford Collision to me it was a little far for me. BUT it was so worth it. thy showed me all that was wrong with it gave me a loner car [and i did not have insurance for that] fixed it right the first time and clean it out from top to bottom . what else could ask four . Thanks Waterford Collision Michael Mannino new blue Avalanche PS thanks four the loner
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Justin Hawke
4 years ago
Best place I've ever taken my car by far. They were quick and did an amazing job. Even detailed my interior for free.