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DeskDirector
4 followers -
The ultimate client experience platform.
The ultimate client experience platform.

4 followers
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DeskDirector's posts

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8 Tips from LANcom MSP on How to Introduce DD Portal to Your Clients: http://hubs.ly/H07CBhv0 by @DeskDirector #msp #ITmarketing

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"It is already a widely accepted fact that customer service can make or break a company. At the same time, how a company behaves while dealing with an angry customer is a huge determinant of how their brand is perceived". Check this exhaustive guide on how to deal with angry customers: http://hubs.ly/H07z4FF0 
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5 tips to make your employees, and your business happier, and how our friends @LANcomTech implemented them! http://hubs.ly/H07xtzc0

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Making something exciting, testing light and sound today! Watch out! :-) 
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New Feature is available with DD Portal 2.0! You can now customize panel colors of the portal to your branding colors. It is very easy to do, check out our knowledge base article: http://hubs.ly/H07vh450
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Markdown was designed with an intention to be easily readable by humans.To ensure a high degree of a ticket readability we added markdown styling to a new version of DD Portal. Check it out! http://hubs.ly/H07vhmr0 
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Get your free copy of the "How to make money, innovate and have fun" ebook. If you haven't read it yet, here is the link: http://hubs.ly/H07vhpX0
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Interactions with the services or products that soaking up your time and energy will quickly put you off and you will replace them with those that are less demanding. Requesting and receiving IT support for your customers can be a tiresome task too, here is why: http://hubs.ly/H07vh280
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How to avoid poor hires in IT industry? Check these 13 hiring techniques from an MSP business owner with 30 years of experience in the industry: http://hubs.ly/H07qw5S0
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Add a personal touch to your MSP customer service. Your clients and techs can now have custom avatars to make their support experience more personalized. DD Portal Free Demo is available to try now http://hubs.ly/H07p8HK0

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