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Transport for London
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Every Journey Matters
Introduction
We are the local government organisation responsible for most aspects of London's transport system.

Our role is to implement the Mayor's Transport Strategy. We also manage those services across the Capital for which the Mayor is responsible.

Virtually everyone who visits, lives or works in London will use one of our services and every one of those journeys matters to us....

We are here to keep London working and growing, and to make life in the Capital better.

Services include:
• London Buses
• London Underground
• Docklands Light Railway (DLR)
• London Overground
• London Tramlink (trams)
• TfL Rail
• London River Services
• Victoria Coach Station
• Santander Cycles
• Emirates Air Line
• Elizabeth Line

We also have other responsibilities including:
• Managing the Congestion Charge
• Maintaining 580km of main roads and all of the Capital’s traffic lights
• Regulating the taxis and private hire trade
• Making transport more accessible through coordinating schemes for people with impaired mobility and running Dial-a-Ride alongside the London boroughs Taxicard scheme
• Promoting a range of walking and cycling initiatives
Contact Information
Contact info
Phone
0343 222 1234
Email
Address
TfL Customer Services, 4th Floor, Pier Walk, SE10 0ES London, United Kingdom

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