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Thorncreek Crossing, 1301 E 120th Ave Thornton, CO 80233, United States
1301 East 120th AvenueUSColoradoThornton80233
(720) 889-1471chick-fil-a.com
$Fast Food Restaurant, Chicken Restaurant
Fast Food Restaurant
Chicken Restaurant
Sandwich Shop
Catering
Menu
Chick-fil-A is the nation's second-largest quick-service chicken restaurant chain. Fresh ingredients, tasty side dishes, desserts such as Hand-spun Milkshakes. Catering available.
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Review Summary
3.4
18 reviews
5 star
5 reviews
4 star
5 reviews
3 star
2 reviews
2 star
4 reviews
1 star
2 reviews
Fast-food chain serving chicken sandwiches, strips & nuggets along with salads & sides.- Google
"Some days you get the best Chicken Sandwhich some other days you get the worse."
"The staff works very hard and succeeds in pleasing 99.9% of their customers."
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David Vasiliu
a month ago
I end up getting food poisoning. Call back and talk to manager. They needs to call the General Manager Cleo to talk to me the following days. When I talk to Cleo, she said that I talked to nobody and she had to investigate when the call came in,which I told her exactly when I called and easier to figure out. She calls me in a week, telling me the person I spoke, no longer works there and they have processes to make sure the food is fully cooked. We left off the conversation awkward, even to her I'm sure based on how she answered. The point here, is she doesn't believe the customer nor does he offer a meal or refund, so at least I come back. She just basically tells me that I'm just lying and there is no way their chicken can be undercooked and cause food poisoning, as in its un-heard of in her store. So blind and naïve. There was one other incident from another store, messed up my order to go. I called back and they said we are sorry, come back in and we will own you a correct order without me asking for anything, just letting them know. This current store in Thornton lead by their management sucks when it comes to customer service as in listening to them if there is an issue and handling correct. True, I could have lied, but I'm 39years old and a professional myself and don't need to put up with people like that. Very unprofessional from upper management and she needs to learn accidents can happen regardless of their process. They are kids/humans and mistakes can occur. Not in her store is my impression with her...
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Luis Flores
7 months ago
Some days you get the best Chicken Sandwhich some other days you get the worse. Not consistent on food quality. I had rated this Chick-fil-A location with 5 stars but I changed my mind. I'll rather drive a little bit more and get the perfect Chicken Sandwich at a different Chick-fil-A location. Also they make alot mistakes when you use the drive-thru, they always forget to put my daughter's chocalate milk :(
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Monte Pescador
a year ago
The staff is always friendly, though when a rush hits they tend to get overwhelmed. Love the tortilla soup and salad combo beyond the sandwiches (though love the sandwiches, too).
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anthony Urland
2 years ago
Vary Dissapointed that they don't have FrEE Breakfast anymore!
Vincent Louis
3 months ago
I go a lot because my daughter enjoys the food, and I am happy because the kids food is real chicken. this location is great when it's not busy. But once the cars start lining up, they have issues all the time. for some reason they always put pickles on the sandwiches when specifically told not to. the sandwiches also look flat and ran over by a truck. I've had some food under cooked as well. Inside the kids place is dangerous for any toddler, most parents let the kids run wild in the closed off " caged glass " of a play pen. so they are yelling, screaming, kicking because they have to go.
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Brad Garrett
a year ago
This Chick-fil-A is outstanding in service, product and atmosphere. The staff works very hard and succeeds in pleasing 99.9% of their customers. (there's always the .01% that are never happy with anything) Thank you ALL for your continued success in making my family happy to visit you establishment often.
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Ricky Theil
2 years ago
Even though they hate gay people, I still like chick-fil-a. Especially their spicy chicken!
Kisa Gill
2 years ago
My favorite

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