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Damian Tysdal
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I operate TravelInsuranceReview.net, a website dedicated to making travel insurance easier to understand.
I operate TravelInsuranceReview.net, a website dedicated to making travel insurance easier to understand.

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Great article from Christopher Elliott about traveling families and the fees they endure. 
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SmarterTravel has a good article about the 2 most common complaints with travel insurance; Pre-existing Conditions that cause a denied claim, and cancellations that aren't included in the list of covered reasons.

I agree with both, and they both lead back to fully understanding and reading your policy. 

Travel insurance companies have actually adapted to the issue of pre-existing conditions by providing a waiver to this exclusion if the traveler follows simple requirements. In essence, a travel with pre-existing conditions CAN be covered if they buy the insurance as soon as they make their first trip deposit, are medically approved to travel at the time of purchase, and insure the full trip cost. This waiver allows the insurance companies to keep any not-so-honest travelers from purchasing insurance after they know they can't go, but also allow coverage for those situations where it is unexpected and unforeseen.

As far as covered reasons for cancellation, travel insurance is a named peril policy. It specifically lists reasons for cancellation that are covered. If it is not listed (named peril), it will not be covered. The list includes many common reasons for cancellation that are unexpected and unforeseen such as illness, death, hurricane, terrorism, lost job, jury duty, required to work, or even school year extension due to snow days.

Ed Perkins does mention a solution to this, which is the Cancel For Any Reason option available on many plans. This allows you to do just that (cancel for any reason) and receive up to 90% of your pre-paid costs in return.

http://www.smartertravel.com/blogs/today-in-travel/travel-insurance-the-two-big-complaints.html?id=16585007
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Cool app from TravelInsuranceDirect in Australia, I'll be downloading this to check it out
Our Tripwise travel app is now available to TRY BEFORE YOU BUY to ios users (Android coming later this month).
Try out the #1 travel app in Australia and tell your friends about it too.
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Squaremouth.com is adding products from APRIL, a market leader in Europe and Latin America. APRIL prides themselves on 'Stress Less Benefits' that offer direct payment for medical emergencies, and their assistance services. 

In an initial look at their plans, I see a few areas where they differ, such as the lack of cancel for work reason coverage. They also have a pared down 'Trip Cancellation Plan' that focuses solely on cancellations and does not have medical coverages, evacuation coverage, loss and delay coverages, etc.
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This article discusses the number of Canadian 'snowbirds' who are leaving the country without double-checking their insurance coverage. The number of travelers who buy insurance is always strong, but it is always good to double check your policies and make sure you have the coverage you think you do.
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This article prominently mentions travel insurance as a recourse for a cancelled trip, but does not go into detail about the coverage. I think quickly touching on the subject like this can be confusing for travelers and make them think that absolutely every reason for cancellation os covered. 

What are your thoughts? Should articles like this go into more detail as to not mislead the reader?
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This article: http://www.thestarphoenix.com/health/Insurance+income+tips+snowbirds/9035884/story.html
talks about Canadian snowbirds traveling south to the US for vacation. In it, they mention a survey by the Canadian Snowbird Association that found that eight percent (8%!) did not have travel medical insurance. I find it amazing that a vast majority of Canadian travelers heading south for the winter are aware of their medical risks. In fact, I find the 92% of people buy insurance number so high, that I tend to think the survey was too focused on those who are already quite aware of their need.
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http://www.digitaljournal.com/pr/1516308 Good news on the extended call center hours at InsureMyTrip.com. I think this is a great improvement as many travelers don't get a chance to tackle trip planning until after work and evenings. Great Job!
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