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Verified local business
Allstar Tint & Alarms
Car Stereo Store
Today 9AM–6PM
4 followers|281,027 views
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5909 Lee Hwy Chattanooga, TN 37421
5909 Lee HighwayUSTennesseeChattanooga37421
Car Stereo Store, Car Alarm Supplier
Car Stereo Store
Car Alarm Supplier
Window Tinting Service
Today 9AM–6PM
Thursday 9AM–6PMFriday 9AM–6PMSaturday 9AM–4PMSunday ClosedMonday 9AM–6PMTuesday 9AM–6PMWednesday 9AM–5PM
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Review Summary
32 reviews
5 star
18 reviews
4 star
2 reviews
3 star
3 reviews
2 star
2 reviews
1 star
7 reviews
"Quick service with an appointment, above standard friendliness with the staff."
"Amazing service and great prices."
"I was shocked when they were over $150 OVER the BMW dealers price."
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phillip stillman's profile photo
phillip stillman
in the last week
Nice group of guys until the do body damage to your like they have done my brand new Lexus! Owner Mike started yelling at me and acting like he was the victim when he cut my new paint DOWN TO THE METAL!!! Took them 24working hours to do a 3hr job and it's still messed up!! Do not go to this business unless you want to have to get the police involved, And have them do a report after you just asked for them to paint the damage they admit to doing. Oasis window tint is just down the road
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Tristan Brock's profile photo
Tristan Brock
2 months ago
The customer service is above and beyond the best I've ever experienced. The prices were unbelievably fair. I had my windows tinted, a radio put in, and speakers. The owner, Mike, took the time to explain everything and answered all my questions. I even had the installer come out to my truck to explain how the radio worked, this is unheard of. They even took me down the road, at no extra charge, so I could attend to my errands, and make the most of my time. Allstar is 5 stars in my book. My go to place, thank you Allstar crew for exceptional customer service.
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Steven Johnston's profile photo
Steven Johnston
5 months ago
Allstar is a great place! They are fast, polite, and very professional. They are always very quick with getting my truck done and the work is always awesome. The staff is knowledgeable and if they don't know something they don't bs you, they get someone who does. Plus the biggest thing is that they are very fair on their pricing.
Response from the owner - 5 months ago
Thank you for your support and loyal patronage! We appreciate the kind words.
cheri haynes's profile photo
cheri haynes
4 weeks ago
Quick service with an appointment, above standard friendliness with the staff. They really know their stuff and answered every question.
Response from the owner - 3 weeks ago
Thank you Cheri! We really appreciate the kind words. Welcome to the Allstar Family!
FRANK SMITH's profile photo
a month ago
I seldom do reviews, but these guys deserve it. I brought my older model BMW to look at some options for updating the lights and the overall look. They recommended adding some tint and having my headlights and taillights "smoked", basically making them look darker. I went with it. Listen... My car turned out great! They completely cleared up my very hazy headlights and applied the smoked-tint look to them. They seriously looked brand new and it complemented the car. The taillights also looked great, especially at night. I had them use the lightest tint, but damn if it didn't make my car look better. By the way, they can legitimately clear up your headlights, even if you choose not to have them tinted like mine. Here's what I really liked: instead of rushing to get it done, they asked if they could keep it an extra day to make sure it was done right. That's professionalism folks. They know their stuff and I'm kicking myself for not having found them sooner. My wife hates cars, but even she was impressed and wants her windows tinted now. These guys do high-end work on cars that cost more than some houses, so don't be afraid to visit and let them give some new life to your ride. Much respect! EDIT: Everything I mentioned above remains true, but I'm going to remove the tint from the headlights. Why? My visibility at night with these smoked lights was dramatically reduced. So much so that I've had nearly two accidents trying to see at night. Even though I feel like they should warn you about this, the responsibility falls on me for not researching this beforehand.
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Cori Hudson's profile photo
Cori Hudson
5 months ago
I've heard that Allstar does great work, but their customer service is terrible. Allstar has never done any work for me so I ignored the warnings or advise. I called to inquire about possibly plasti dipping my car. I've never had my car wrapped or dipped before and honestly did not know the difference. Chris, who answered the phone, was very rude and not helpful or customer friendly at all. He basically said that he would need to view the car before giving a price quote or saying if they could do it, which is completely understandable, but the way that he delivered that message made it seem like it would be too much work and a huge inconvenience for him. Price was not an issue and I would've love to had them work on my car, but because of how Chris treated me on the phone, I will be going elsewhere and will not recommend anyone to use this company. I'm not sure of their work, but their customer service is relate-able to Comcast's customer service. Good luck to future buyers.
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Response from the owner - a month ago
Cori, my sincere apologies if you felt that Chris was rude in any way while talking to you on the phone. We spend a lot of time and effort to train our employees on how to give the very best service even while on the phone. Our goal is always 100% customer satisfaction! We normally deliver on this promise and even recently won a national award for the highest customer service in the Automotive segment with a 93% score. So, Cori, I do value your insight, but I find it a little unfair to my business. Your opinion is based on one phone call to the store. Have you ever visited our location? If you had, then you would see why we have been voted as one of the top 100 car audio stores in the country and why every new car dealership in Chattanooga trust their vehicles to Allstar Tint . I hope that you will rethink your opinion of Allstar Tint & Alarms and I personally invite you to come into our Lee Hwy store so you can see for yourself why we are Chattanooga's #1 car audio & window tint company! I would like to leave you with one last thought. "Should a company of many, be judged by the actions of just one?" Thank you, Mike Petty -Owner
Michelle G's profile photo
Michelle G
5 months ago
Well I haven't been too then just yet. Was planing on going next week but called for an estimate and they were sooo rude. Maybe they need woman in there answering phones. Because that's how you get money customers. But hopefully the work is awesome
Response from the owner - 5 months ago
Michelle, We sincerely apologize if we seemed rude on the phone with you. We have three salesmen and several technicians and we stay so busy that occasionally one of our techs has to answer the phone and we think that's what happened in your case. We would like to make this right with you and show you how we've earned our outstanding reputation so please give us a call again and ask to speak with Tristan, he's our Customer Service Manager and he will be sure to take care of you. Thank you for supporting us and we look forward to exceeding your expectations. Allstar Tint & Alarms
Drake Pertuit's profile photo
Drake Pertuit
8 months ago
I got my Mercedes-Benz E300 tinted here and the service was unmatched. They even fixed a window from falling down for me (bad regulator) which saved me a couple hundred dollars off what the dealership would've charged. The owner Mike met with me, very cool guy, top-notch professional and customer pleaser. Though I will say that this shop does quite a bit more than tint & alarms... I wouldn't hesitate to call and inquire about anything at all, they seem very eager to help and far cheaper than my normal go-to mechanic. My new 'first phone call' for sure, and I will definitely be returning for more upgrades and add-ons! Thank you Allstar! And Mike!
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Response from the owner - a month ago
Drake, I truly appreciate the great review! Customers like you are the reason why we love doing our job! There is no better feeling than seeing the customer's face light up when they see their car for the first time after you put so much hard work into it!! We really do want every one of our customers to be blown away with our level of work and professionalism. We are glad that you put your trust in us here at Allstar! We look forward to seeing you again soon! Thank you, Mike Petty - Owner


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