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Customer Contact Services
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Tailored Communication Solutions for Your Budget & Your Needs.
At CCS, we understand that. We also understand that for every business need, there’s also a budget. That’s okay. In fact, it’s no problem at all. Our expertise, decades of experience and flexibility have given us the ability to create unique solutions that satisfy client needs without breaking budgets.
In short, we can offer customized solutions that are as simple or sophisticated as you need them to be.
Options include:
24-Hour Answering Service
1-800/Toll-Free Answering Service
Live Operator Answering
Message Answering Service
Live Virtual Receptionists
Inbound/Outbound Call Center Services
Email Management
Help Desk Outsourcing
Live Chat
Order Taking and Fulfillment
The question now is “What’s the right solution for you?”
While it’s likely that we have worked with clients who operate businesses similar to your own, we don’t make any assumptions. We listen. We take the time needed to really “get” what your business is about and what your needs and concerns are.
Once we have that understanding, our team will work closely with you to develop a detailed service plan that will include instructions you might have for handling customer calls, live chat, help desk inquiries, email or other channels of direct client engagement.
CCS combines attention to detail and well-trained, U.S.-based telephone representatives with the latest technology to ensure that we represent your company well and that we are able to deliver the quality of service you require — 24 hours a day, seven days a week, 365 days a year.
Contact us online or use our toll free number, 888.832.5397, to learn more.

Customer Contact Services offers an array of services that enable us to be your full-service contact center solution in today’s fast-paced business world.  From call answering services to business development to customer service, our customers can depend on us to act as an extension of their business on any channel the client chooses to use.
We Are Call Center Specialists
With locations across the U.S., our facilities feature cutting-edge technology and employ articulate and highly trained U.S.-based contact center specialists, ensuring that our clients receive the highest level of service available in the market today. All specialists are fully educated on the client’s brand, target audience, products, and services. Our solutions touch on every aspect of the contact center, including inbound and outbound sales, help desk support, order processing and fulfillment, social media support, traditional phone answering, and much more.
Every Business is Different
And therefore has different objectives to be achieved. That’s why our contact center services are customizable and flexible in order to meet your needs. Whatever type of business you run, whether it’s a mom-and-pop shop or a global corporation, we offer the level of support you need to grow and sustain your business. Staying abreast of the latest trends in business processing technology and developments positions us to better serve you, our valued client.
Learn more about how our Contact Center Services can help your business.
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