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First Focus IT
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Our other company cars also help us deliver Australia's best response times and customer services according to CloudTango: https://www.cloudtango.org/TangoAustralia/
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First Focus IT, the leading MSP solution!
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Always great to get feedback from our customers.

"Over the past 15 months, First Focus has steered us out of an ‘IT abyss’ and onto a path that will support our growth and development plans for future years. The level of service and responsiveness provided by First Focus has been excellent. You have been actively working with us to understand our particular needs, and importantly have taken full ownership of the system management and finding best-for-purpose solutions that can be accommodated within our limitations. In particular, my staff have commented that Ben has been very helpful and responsive on day to day issues, while I also know and acknowledge the dedication and hard work delivered by Rob. I look forward to continuing our relationship with First Focus over coming years and improving ICT at BMT WBM."

www.firstfocus.com.au
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First Focus IT celebrates its 100th staff member.

Starting with two people in 2003, last month we celebrated our 100th employee joining the First Focus IT team. One office has turned into presence across Australia and New Zealand. Basic IT support has turned into a national service desk, our own private cloud with compute, telephony and advanced private networking with business and IT consulting to complement our client’s needs. Thank you to all of our team and clients who work with us to achieve our vision of helping people use technology.

http://www.firstfocus.com.au/first-focus-celebrates-100th-member-staff/
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Another successful project and another happy customer.

First Focus was asked by Mutual Marketplace - a new joint venture between People’s Choice Credit Union and Credit Union Australia) to create a scalable IT infrastructure solution from the ground up.

First Focus engineer Dan Maker led the project and deployed a full suite of technologies including MPLS WAN with redundant 4G failover, managed cisco firewall and security services, a hosted Broadsoft PABX, our cloud desktop-as-a-service platform, office 365, private cloud server infrastructure, and unlimited ongoing infrastructure support. The whole solution has been deployed and fully contained within a single private network, and is fully managed and maintained by First Focus without relying on external third parties. This means our networking team can monitor every node from the desktop to the data centre, guaranteeing application and infrastructure performance. It means our service desk team can access and administer every device on the network meaning faster support response times and SLA guarantees. It also means our engineering team can extend or customise all hardware and software to meet Mutual Marketplace’s evolving needs.

“… Thank you for your support during the implementation phase of our project with Mutual Marketplace. We placed incredibly tight timelines on your team to deliver hardware and software infrastructure in two locations and we’re very pleased with the outcome. We look forward to a strong relationship with First Focus and Mutual Marketplace.”
- Nick Dinan

This combination of technology and services provides Mutual Marketplace with a fully GS007 compliant solution which is also highly reliable, scalable and cost effective. If you’re in the financial services industry and looking for a premium infrastructure solution at a cost effective price point, give First Focus a call on 1300 556 531.
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Case Studies

First Focus delivers our services to a broad range of customers and industry sectors. Browse through our collection of case studies to see how we've helped a range of organisations in different ways.
http://www.firstfocus.com.au/about-us/case-studies/
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Support & Maintenance

First Focus is one of Australia’s fastest growing and most successful IT service providers, delivering end-to-end business support solutions that span a broad spectrum of infrastructure technologies.
http://www.firstfocus.com.au/support-maintenance/
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Infrastructure Projects

First Focus are experts at delivering infrastructure solutions optimised around our clients’ requirements. You can be assured that First Focus engineered technical solutions are designed around maximum reliability.
http://www.firstfocus.com.au/infrastructure-projects/
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Smart Cloud

A tailored, flexible private cloud solution for the same price as public cloud? That's First Focus' Smart Cloud: the region's best private cloud solution for small and midmarket organisations based on customer outcomes.
http://www.firstfocus.com.au/smart-cloud/
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