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Joe de la Pena


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I was so disappointed with the customer service. I forgot and left a bag of medications, vitamins, etc. when I stopped here for lunch July 29. I discovered what I did when I arrived at my destination in the Sacramento area. I called and the lady who answered me told me that it was there. I asked her to save if for me on my way back Saturday following and the answer was affirmative. I stopped by yesterday and they could not find the bag. I was told that it was probably thrown away! They could have checked inside and would see some info about me and how important that bag was. It could have been a matter of life and death! Not the way to treat customers.
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Food: GoodDecor: GoodService: Poor to fair
Public - a year ago
reviewed a year ago
1 review