Mercedes-Benz of Tucson's profile photo
Mercedes-Benz of Tucson
Mercedes Benz Dealer
Today 8:00 am – 6:00 pm
Contact Information
6350 E Grant Rd Tucson, AZ 85715
6350 E Grant RdUSAZTucson85715
Mercedes Benz Dealer, Used Car DealerToday 8:00 am – 6:00 pm
Monday 8:00 am – 8:00 pmTuesday 8:00 am – 8:00 pmWednesday 8:00 am – 8:00 pmThursday 8:00 am – 8:00 pmFriday 8:00 am – 8:00 pmSaturday 8:00 am – 6:00 pmSunday Closed
Mercedes-Benz of Tucson, Arizona features a full inventory of Mercedes-Benz cars & Mercedes-Benz SUVs. Our website includes actual photos of new and used Mercedes-Benz inventory.
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Review Summary
114 reviews
5 star
91 reviews
4 star
6 reviews
3 star
3 reviews
2 star
6 reviews
1 star
7 reviews
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All reviews
biff audrain
reviewed 2 months ago
I took my E-Class in for a "B" service. They promptly started and found several other items which needed attention (not completely unexpected). I had been offered a loaner vehicle, which I declined. I had expected about two hours for the :B: service, which turned into six hours with the additional work. Although the total work time was longer than i had anticipated, I was more than content with the amenities of the dealership and the friendliness of the staff. And they were more than understanding when I goofed up their large screen T.V. trying to change channels. Although long, it was, all and all , a pleasant experience with no mechanical problems since. Recommend them highly.
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Don Branch
reviewed in the last week
Extremely Satisfied The friendliness and personal attetion given by the entire staff was extraordinary. My sales advisor, Greg Welch, was both knowledgable of my new E350 Mercedes and dedicated to furnishing me all the information and instruction I would initially require. The entire organization made me feel welcomed and a 'priority' in their busy schedule. From the show room to the service facility to the customer lounge, all were of the highest quality, designed for efficiency and classiness and above all customer satisfaction. If one buys a Mercedes, one would expect nothing less than what Mercedes Benz of Tucson offers.; a classy organization - top to bottom. Five Stars in every category. Don Branch.
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Jane McConnell
reviewed a month ago
Service was efficient and professional in a very comfortable atmosphere. Looking through the windows to the service area, it is hard to believe how organized and clean it is and how many places let customers watch the service while performed! Mark Schofield is our service advisor. We love our car but frankly, great service is as important as the quality of the car and Mercedes-Benz of Tucson has it all. We are hooked!
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Hank Malter
reviewed 2 weeks ago
I have found that of all the car dealerships that I have purchased vehicles from Chapman Mercedes Benz, Tucson, is by far the most outstanding in all areas, Sales, Service, and Parts. Mr. Chapman has instilled his level of excellence and pride in customer service throughout the dealership. Greeters, being by phone or in person, are helpful in assisting a customer in all matters. All departments are staffed with knowledgeable and courteous people and the facility is immaculate and customer friendly. I would definitely recommend anyone interested in a Mercedes Benz, to this dealership.
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Bil Croxton
reviewed 5 months ago
Mr. Stark is my service advisor and I can say, without equivocation, that he is most professional and personable. He quickly figured out what I was trying to tell him about what was wrong with my car. The repairs were taken care of and the results explained most thoroughly in layman terms, which I really appreciated. Additionally, he explained future repairs that would be needed in those same areas on down the road (no pun intended), but they are not such that they had to be made immediately (replacement of rotors, break pads etc). I liked that. It lets me plan and eliminate emergency appointments. All-in-all it was a very nice day.
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Bill Jeffries
reviewed a month ago
Mercedes-Benz of Tucson has been wonderful to work with regarding servicing my C-300. I have an electrical issue that has literally baffled them but due to the diligence of the professionals, they have discovered and repaired the problem. It took great patience to get this done. I give them a five-star rating. My advisor Mark Schofield was fantastic, great experience.