Profile

Cover photo
Verified local business
J. Brown Jewelers
Jeweler
Today 9:30 am – 5:00 pm
21 followers|62,092 views
AboutPostsPhotosVideos

Stream

J. Brown Jewelers

Shared publicly  - 
1
Add a comment...

J. Brown Jewelers

Shared publicly  - 
1
Add a comment...
Have them in circles
21 people
athra luxe's profile photo
Hampton Inn & Suites Arundel Mills/Baltimore's profile photo
World Jewellery Pages's profile photo
Baltimore Orioles FanPage's profile photo
farrad reid's profile photo
Sn Lukhi's profile photo
InformationWeek's profile photo
TalkingTree Creative, Baltimore Office's profile photo
Hilton Garden Inn Baltimore/White Marsh's profile photo

J. Brown Jewelers

Shared publicly  - 
1
Add a comment...
Contact Information
Map of the business location
1802 Reisterstown Rd Pikesville, MD 21208
1802 Reisterstown RoadUSMarylandPikesville21208
(410) 484-3388jbrownjewelers.com
Jeweler, Gift Shop
Jeweler
Gift Shop
Jewelry Buyer
Jewelry Designer
Today 9:30 am – 5:00 pm
Monday 9:30 am – 5:00 pmTuesday 9:30 am – 5:00 pmWednesday 9:30 am – 5:00 pmThursday 9:30 am – 7:00 pmFriday 9:30 am – 5:00 pmSaturday 10:00 am – 5:00 pmSunday Closed
For three generations, J. Brown Jewelers' continual focus has been to bring our customers exceptional jewelry with courteous, and professional service at competitive prices. Visit our showroom today.
Google+ URL
People
Have them in circles
21 people
athra luxe's profile photo
Hampton Inn & Suites Arundel Mills/Baltimore's profile photo
World Jewellery Pages's profile photo
Baltimore Orioles FanPage's profile photo
farrad reid's profile photo
Sn Lukhi's profile photo
InformationWeek's profile photo
TalkingTree Creative, Baltimore Office's profile photo
Hilton Garden Inn Baltimore/White Marsh's profile photo
Write a review
Review Summary
3.3
34 reviews
5 star
18 reviews
4 star
1 review
3 star
1 review
2 star
1 review
1 star
13 reviews
"Their selection of diamonds, gems and estate jewelry is unmatched."
"You don't walk into a jewelry store "just to look."
"Best price and service in the nation."
Photos
Scrapbook photo 2
Upload public photo
Your Activity
All reviews
Tim B.'s profile photo
Tim B.
a month ago
Came into J. Brown Jewlers for an engagement ring for my girlfriend on the advice of a friend who has delt with them for many years. My salesperson, Ivy, was very personable and interested in what I was looking for and ready to spend. When I spoke with her on these things she excused herself and returned with 3-4 rings that fit my description. She took her time going over each detail about each ring, never felt rushed or that she wasn't interested. The best thing is that she gave me MY time to ask questions, compare the rings and I finally ended up picking out exactly what I was looking for for my future fiancee' thanks to Ivy having the "gift" of listening to what I wanted and her picking some out from my request...Amazing!! The ring was sized, appraised, cleaned within my timeframe and is GORGEOUS!! I'll definately return to J. Brown first in the future!!
• • •
Madeleine Foster
9 months ago
For those of you who have commented on poor service, you likely were served by the female employee. My fiancé was greeted by the male store owner/jeweler and said he couldn't have been nicer, or more honest about what he was purchasing. There is a reason the first thing you should mention is a budget. Like a wedding dress (ladies), it is first and foremost when selecting a dress. You may know what you have in mind style-wise however, if the salesperson is of good stature they are pretty much guaranteed to stay within that range. (They are going to know you won't be happy if you are brought out a $6k dress when you requested to stay under $3k; their goal is for you to spend money - however much that may be, and be satisfied with what you have purchased). A jeweler knows they will be ill thought of if they show you a 10k ring and your budget is 5k. Now, the reason they ask you to look at a diamond first is because that is the focal point of your ring and of course it will then affect the setting you are able to choose. You can't buy diamonds in a size or shape that won't fit into the setting you want and visa versa. They need to know the setting will support what you've chosen. My fiancé bought a gorgeous ring, and was asked up front what his budget was. It's not rude, it's what they absolutely need to know in the beginning because they know you will not end up purchasing something if what you've viewed is too expensive. He actually went through the process with him and explained exactly what he was looking at and what he should be looking for. He then showed him two diamonds - one only slightly larger than the other, and one which had a small flaw. He said to him "Can you tell me/see the difference?" The answer was no! He ended up with the less expensive ring for almost exactly the same quality and size. It was the difference of about $5k!! Now, that all being said I've also seen customers walk in wearing a t-shirt and shorts. A sensible jeweler is going to take one look at that and make a judgment call. Like it or not, the first thing any person notices is the appearance of another person. If you don't look like you are serious or, look like you won't be affording them much income, they are going to be less serious with you than if you walk in with a respectable manner. If you yell at someone with such an uncouth manner, you're not going to receive the same treatment as someone who is up front, direct, and has the proper attitude of someone who is clear about what they are looking for and serious about purchasing something. You don't walk into a jewelry store "just to look". Those are the types of people they're going to ignore. You walk in with the idea that you're going to purchase something. If you don't happen to see something you like, you're more than welcome to head out and thank them for letting you view the pieces. If you just wander about the store, they are going to be discontent. I have had 0 problems with the quality of my ring, setting, etc. The negative reviews on this page seem to be arrogant, emotive, and self-righteous, rather than helpful and informative. All in all I love my ring and he had a very positive experience in the examination/purchasing process.
• • •
Thomas Emge
a year ago
Wow, I hate online reviews... Which is what prompted me to write this. So many good retailers/businesses get bad raps online because its so easy for someone to write about how horrible their experience was, act like they are a victim, and "deface" a business when they have no consequences what so ever. With that said, I've had a GREAT experience with J. Brown. I was referred by a friend (obviously they're treating customers right if they are getting referrals) and for the first time, felt like my business mattered somewhere. I had the opportunity to work with Ashley Brown to find my fiancé's engagement ring. She taught me the ins and outs of diamonds, made recommendations, but never forced me into anything. She actually recommended a ring and diamond that wasn't the most expensive option she had available. So, I purchased the ring, popped the question (my fiancé would have said yes with any ring) and have received compliments non stop ever since. I bought a ring that had a halo and band with a bunch of tiny diamonds on it. I think its called pave style. We had two of the tiny diamonds fall out, and they replaced it, no questions asked. Was it an inconvenience that they had to take my fiancé's ring back for a few days? Yes, absolutely, but they fixed it, and we haven't had any problems to date. Since then, we've purchased wedding bands, and I'm confident that any jewelry needs that we have in the future, will be directed towards them. Ashley has been awesome, as well as the rest of the staff. Each and everyone of them make you feel welcome and never force you into anything. So, with all of that said, thank you J. Brown - you've got customers for life.
• • •
ryan taylor's profile photo
ryan taylor
a year ago
I encountered a VERY rude and pushy sales women right off the bat. I walked in and asked to see their loose diamond inventory in the 1.9 to 2.2ct range with very specific cut/clarity/color range. She then immediately asked what I was trying to spend? Well lady, obviously a lot more than your average customer with the specifications I have given. I then had to let her know in the nicest way possible that her question was not welcome and that she should be more concerned with assisting me with viewing the specific inventory which I had requested to view. Of course she tried to probe again but in a slightly less direct manner. SMH. After that brief but "lively" initial confrontation with her, I noticed that everyone in the store, to include four other shoppers and all staff within earshot, were staring us as we "bumped heads!" LOL At that point I decided to stay and view three or four stones only to further educate myself as a shopper and to benefit from more face time with examples of stones meeting my criteria. I had already decided that there was absolutely no way I would be purchasing anything from this place. Sad too because this is the only local vendor that carried the vendor to carry the Verragio setting that I ended up purchasing for my 2.13ct H&A AGS Triple 0 Diamond. I'm sure Mr. Brown would not be happy to hear that he didn't stand a chance in making that $30k sale all because of a sloppy sale rep!
• • •
Naomi Pinson
2 months ago
After our experience at J. Brown, my fiance and I will be taking a lifetime of business elsewhere. We had already purchased the stone, but went to J. Brown to look at engagement settings. I found a setting I liked, and we left the stone with them to send to the manufacturer to be mounted. My fiance was given a timeline of one month and he starting preparing the proposal. Three weeks later, after not hearing any updates, my fiance called J. Brown to see what the status of the ring was. He was told that the had made a mistake and sent the stone, the largest purchase he had ever made, to an incorrect address and the stone had been lost in the mail for 3 weeks. They had no way of tracking where it was. Needless to say, my fiance was incredibly upset and worried, yet they wrote off all of his concerns and basically told him not to call and they would reach out to him. They never took responsibility for the error and never attempted to make it up to us in some fashion as I would have expected through perhaps a discount on a wedding ring in an attempt to keep our business. The entire process took over two months and my fiance nearly proposed without a ring.
• • •
Matthew Baumgartner
11 months ago
I just wanted to weigh in and thank Fred Brown for a fantastic shopping experience. I started the ring shopping endeavor thinking that I would be looking for months before I finally got what I wanted. With Fred's help, it took me a whopping one week. At first, I thought his style was a little pushy, but he actually listened to everything that I wanted - price, stone, band, etc. He called me the next day and said he found me the perfect stone. I re-visited him the following day, and it was everything I dreamed of. He gave me a fantastic price and had a band custom made (both my fiancée and I are very picky people). Without going into details about pricing, let's just say that I couldn't find anything at the major online retailers that even came close. The final appraised value was $8,880 higher than the actual price I paid. Obviously price isn't everything, but it's great to meet a retailer who listens to your wants, and finds you the perfect set up to fit your budget - IN UNDER A WEEK! Both my brother and myself have now purchased our rings from here, and I would highly recommend Fred and his family to anyone who is shopping for the perfect engagement ring
• • •
Sandi Jones's profile photo
Sandi Jones
a year ago
RUDE! The receptionist who greeted us was nice, but that was it. The sales lady was very snobby and rude. We were shopping for an engagement ring and wanted to look at settings, but she insisted that we had to pick a diamond first. She said "you have to learn to loop it," meaning look at the diamond using the jewelers loop, yet she never explained what she expected us to see or learn. Eventually she pulled out some worn looking boxes and showed us some very gaudy rings. She was incredibly uninterested in what we wanted as customers. I don't know if she was prejudiced against working with a same-sex couple, or if she was simply arrogant and rude. I do know that we will NEVER return to J. Brown, nor will any of our family members.
• • •
Bekah C
a year ago
I started off writing some big list of reasons why I won't go back to J Brown again...but I'm not in the habit of bashing businesses. So all I'm going to say is that I was referred by friends who have since changed their tune too. None of us will ever be spending another cent at J Brown. Nough said.