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George Marcin
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* BEWARE of Promises made by Bryan Bonnett of Traditions Windows & Doors. VERY SLOW or NO follow up with after-service problems and issues with workmanship. Follow up has been Non Existent. I requested follow up repairs regarding a separation of the caulking from the window and the outside sill which had occurred within 6 months following the installation. Numerous phone calls were placed to the office, and Bryan's cell phone, with messages requesting call backs. I even spoke with Bryan's mother on some occasions, in person and on the phone, asking that Bryan call me about the problem I was having. Guess what I got – NO CALL BACKS, NO RESULTS! NOTHING!! Very disappointed!!! It's been a year now and still no call, no remorse, not even a call to say sorry and I'll be with you asap because your business was important to me. Neighbours whom I referred to Traditions experienced similar problems. It's embarrassing to refer a business and then find out they did not deliver on their promise! Be Wary of promises made by Traditions regarding after sales service!! THERE IS NONE!! You're on your own!!
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Public - 4 years ago
reviewed 4 years ago
1 review