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Bruce Beals
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Have him in circles
48 people
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Have him in circles
48 people
Robert Spicer's profile photo
Juliette Beals's profile photo
George Cameron's profile photo
Davide Petramala's profile photo
Sindi Markette's profile photo
jemelyn taylor's profile photo
Ben Cook's profile photo
Bret Lewis's profile photo
Jordan Popiel's profile photo
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VERY DISAPPOINTING! I live in Michigan, and found a Ford Expedition through AutoTrader that your dealership had listed. On Friday, 9/25 I called Jon Colon, your internet salesperson, about the vehicle. After several questions and an exchange of pictures, I informed him that I wanted it, and would make the trip there on Tuesday or Wednesday of the following week with cash to complete the sale. We agreed on price, I gave him a credit card and authorized a $500 deposit. I asked him to email me a quote, agreement or anything that I could sign, showing the figures so a) I would know how much cash to bring, and b) so I could reply with my signature and lock down the deal. I wanted to make sure no one else bought this truck. He indicated that 'they don't really write up a sale until the sale is made"...or something like that. He said he would immediately put a 'sold' sign on the truck, and everything would be fine. We called me on Sunday night, 9/27, to inform me that someone else has purchased the truck because they offered more money. He conveyed to me that this is a general business practice with your firm, and that until I take actual delivery, anyone could buy a car out from under me by offering more money. I was shocked. I've purchased over many, many cars in my life and have NEVER been treated this way. I was fully prepared to buy this truck site-unseen because they are so difficult to find. I thought that's what I did. I am utterly disgusted at being treated this way, and sad that these kinds of sales tactics are being used. I will certainly never do business with Golf Mill Ford, and plan on actively leveraging social media to ensure that your other prospective customers are aware of this.
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Public - 8 months ago
reviewed 8 months ago
1 review
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