First, I ordered the Curve Lenses and took them to a Glass approved optometrist who told me that my prescription would not work in the frames. I posted about that in the forum.
I then asked about returning those frames and what the protocol would be.
Then I ordered an new set of frames (Thin) in Charcoal. The arrived in the blue color. Rather than continue to rack up credit card bills, I decided to keep them and get frames. Those glasses should be ready in a week or so.
Meanwhile, I got responses from various Google team members that seemed like they hadn't bothered to read through the various postings. They all ended with the same annoying and trite attempt at customer service humor.
Today, I go a box from Google. It was for returning the Glass Device itself, Not the Frames.
I'm working hard to remain curious about this project and its consequences. What I am getting for the most part seem to be the buggy results of a badly designed retail system that is either suffering under unexpected volume or has some other process issues.
I expect, now that I've posted this, to receive overly patronizing responses from Googlers who haven't looked closely at the case.
Please. I want to keep the device and learn how to use it once the prescription is done. But, I want to return the frames that you said would work but didn't (because of the intense curve in their design).
- Catholic UniversityPsychology, Philosophy, 1973 - 1979
- Johns Hopkins UniversityOrganizational Psychology, 1979 - 1983
- Loyola CollegeMBA, 1982 - 1984
- HRxAnalystsPrincipal Analyst, 2011 - present
- HRExaminerFounder and Editor in Chief, 2009 - present
- Two Color HatConsulting with Companies who sell to the HR - Staffing - Recruiting - HRTech - TotalHR Marketplace, present
- Salary.comBoard Director, 1999 - 2010
- Recruiting RoadshowFounder and Director, 2006 - 2008
- interbiznetFounder and CEO, 1994 - 2005
- Whole Earth (Point Foundation)Director, Editor and Publisher, 1992 - 1994
- Westinghouse DefenseDirector, Research and Development, 1978 - 1992
Express Yourself: Build A Great Brand In Four Steps
Dr. David Kippen, CEO and Chief Strategist at Evviva, takes a deeper look at brand. Beyond the name, how does a brand come together when it’
Hiring is a Variable Phenomenon | John Sumser | LinkedIn
It’s much harder to hire people when there is a glut of talent. That’s one of the fundamental reasons that measures like ‘Time to Hire’ are
Sumser Interview: 2014 Job Board Summit North America | HR Examiner
At the end of the month, I'll be joining a fascinating group of presenters and professionals at the JobG8 conference in Orlando.
Five Links: Non HR Tech Companies Entering the Market | HR Examiner
This week's links take a look at tech companies that are traditionally consider to be 'not HR'.
Don’t Monitor Employees on Social Media | HR Examiner
Lose the disclaimers, drivel and drama. Social media monitoring doesn't protect your company like you think.
Engagement: Lies, Damn Lies and WTF I | HR Examiner
Engagement: Lies, Damn Lies and WTF I Crap detection and critical thinking skills are the survival techniques of the 21st century. Figuring
HRExaminer Radio: Episode #48: Bucky Couch | HR Examiner
On HR Examiner Radio, John Sumser interviews Bucky Couch, head of the Lumesse Americas’ region.
Google Glass Field Note 2: First Impressions | HR Examiner
It's been a couple of days since the Prescription Lens Google Glass ended up actually on my face. It took nearly six weeks to navigate the o