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Provance Technologies
15 followers -
Provance IT Service Management - powered by Microsoft Dynamics CRM
Provance IT Service Management - powered by Microsoft Dynamics CRM

15 followers
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Learn about the 12-Step Journey to Modern Service Management in this blog post by John Clark and Kathleen Wilson of Microsoft, published on ITSM.tools. Read more: https://itsm.tools/2018/09/18/the-12-step-journey-to-modern-service-management/
ITSM.tools
ITSM.tools
itsm.tools

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Webinar: Leverage Microsoft Flow with Provance ITSM - Say goodbye to coding custom integrations and use Flow to connect Microsoft and non-Microsoft applications to Provance ITSM. Join us Sept 25. Read more:
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New Blog Post: How Provance ITSM Greases the Wheels of Your Knowledge Management Program by Chris Mahanes.
Read more:
https://lnkd.in/dqTpCBS hashtag#ITSM hashtag#MSDyn365 hashtag#Helpdesk

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News: Provance adds the ability to view and manage information from the Microsoft Cloud Solution Provider portal within Provance IT Service Management, making it the only solution on the market to enable the management of Cloud Service Provider business within a PinkVerify™ certified ITSM solution. Read More: http://www.provance.com/resources/news/postid/203/provance-adds-microsoft-csp-capabilities-into-provance-itsm-enabling-administration-automation-and-visibility-for-cloud-solution-providers
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Webinar: Take Advantage of Office 365 Part Two (Outlook, OneNote and Sharepoint)- Why reinvent the wheel? With Provance ITSM you can easily gain efficiency across teams, leveraging your investments, while also improving the end user experience just by simply using tools that are familiar to most: Office 365. Join Derek Renton and Chris Mahanes in part 2 of this webinar series on August 23: http://www.provance.com/resources/webinars/provance-itsm-feature-webcast-series
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New Blog Post: Learn how to turn Office 365 information into Provance ITSM Notifications. A blog post by Roman Stadlmair of Provance. Read more:
https://lnkd.in/dE3StXs
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News: Provance has achieved the prestigious 2018/2019 Inner Circle for Microsoft Business Applications. Inner Circle members have performed to a high standard of excellence by delivering valuable solutions that help organizations achieve increased success. http://www.provance.com/resources/news/postid/201/provance-achieves-the-20182019-inner-circle-for-microsoft-business-applications
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New video blog post: Learn how to use Azure Watchers to Integrate your Third-Party On-Premise Monitoring Solution with Provance ITSM.
http://www.provance.com/resources/blog/postid/200/how-to-use-azure-watchers-to-integrate-your-third-party-on-premise-monitoring-solution-with-provance-itsm
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We're so thrilled! Per Mikkelsen, VP of Products and Services at Provance, accepts the 2018 Microsoft Business Application Platform Partner of the Year award from Gavriella Schuster, Corporate Vice President, Commercial Partner Channels & Programs of Microsoft. Read more about the award here: http://www.provance.com/resources/microsoft-platform-partner-award
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Why implement a self-service portal? In this blog post, Per Mikkelsen of Provance gives 5 big reasons. Read more: http://www.provance.com/resources/blog/postid/198/why-implement-a-self-service-portal-ill-give-you-5-big-reasons
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