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John Kinskey
Works at AccessDirect, Inc.
Attended University of Wyoming
Lives in Overland Park, KS
63 followers|4,344 views
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John Kinskey

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Today just about everybody is online—and you should be too. But simply being there is not enough. Small businesses need to find ways to effectively engage with their audiences. Many are doing just that, revealing best practices that you can incorporate into your own online marketing practices.ALL ABOUT AN ONLINE AUDIENCEAs with any communication, audience matters. Understanding your audience is a foundation factor in ensuring online success, says...
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John Kinskey

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We've all been there: confronted by an unhappy customer either in person, over the phone or, increasingly these days, online. I'd venture to guess that the vast majority of small business owners--or large business owners, and executives for that matter--do not relish the opportunity to deal with a disgruntled customer. It's uncomfortable. It can be frustrating, even infuriating sometimes.And, yes, there are times when we're just itching to put so...
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Do you have additional best practices to share?
In a virtual world, even very small businesses can convey a “big brand” image, and it doesn’t have to take a lot of time, energy or money to do just that.Lenore Kantor, president and Chief Launch Officer with Launch Warrior, says there are two key things that solopreneurs and business owners can do to present a bigger presence: have a clear story and present themselves professionally. “Develop a focused message to effectively communicate your val...
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When all else fails...
Customer complaints are a part of life for most businesses. Over the course of an organization’s lifetime, they will respond to a variety of both legitimate, and not-so-legitimate, customer grievances and criticisms. While dealing with angry, dissatisfied customers can be stressful, it’s crucial to keep in mind that customer complaints are an important part of the feedback loop. Handle them right and you just may create a loyal customer for life!...
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John Kinskey

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Enterprise Instant Messaging (EIM), or Instant Messaging (IM) isn't just for teenagers these days. IM has made its way into the corporate world. And, used correctly, IM can streamline operations and boost communication effectiveness. It does for us! It’s fast, effective and essentially real-time and, the fact that it’s text-based, means non-real-time communication can be facilitated with EIM as well.As the use of EIM grows, those who are unfamili...
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For most small businesses and entrepreneurs, navigating the world of search engine optimization (SEO) can be a daunting prospect. In the Digital Age, most successful organizations are aware of the need to have a robust and well-managed online presence; however, unless your business is somehow engaged in this space, you might not feel like you have either the familiarity to be effective or the financial bandwidth to hire someone who is.In the worl...
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Mitch, from Branding Experiences, was quoted in this article earlier today. Always a fascinating and relevant topic in our digital world..
Virtual businesses are on the rise, offering benefits to business owners, employees and customers. “Running a virtual business...…
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Have him in circles
63 people
Malcolm Ruthven's profile photo
Kenneth Bell's profile photo
Mike Gallagher's profile photo
Gerry Simon's profile photo
Bill Bateman's profile photo
Amod Agrawal's profile photo
Ryan Hawks's profile photo
David Crane's profile photo
David C. Long Realty with Ebby Halliday Realtors's profile photo
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Currently
Overland Park, KS
Previously
Casper, WY - Sheridan, WY - Oklahoma City, OK - Portsmouth, OH
Work
Occupation
President/Owner, AccessDirect, Inc.
Employment
  • AccessDirect, Inc.
    1997 - present
Education
  • University of Wyoming
    Finance, 1978 - 1982
  • Oklahoma State University–Stillwater
    MBA, 1984 - 1985
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Gender
Male
Outstanding, my new breakfast place! The breakfast burrito with fresh pico was fantastic. Get the hash browns too! Good coffee served hot and fresh.
Public - 10 months ago
reviewed 10 months ago
3 reviews
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