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Shake Shack
Hamburger Restaurant$
Today 11AM–11PM
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& Madison Square Park, Madison Ave & E 23rd St New York, NY 10010
&, Madison Avenue & East 23rd StreetUSNew YorkNew York10010
(646) 747-2606shakeshack.com
$Hamburger Restaurant, Ice Cream Shop
Hamburger Restaurant
Ice Cream Shop
American Restaurant
Hot Dog Stand
Today 11AM–11PM
Friday 11AM–11PMSaturday 11AM–11PMSunday 11AM–11PMMonday 11AM–11PMTuesday 11AM–11PMWednesday 11AM–11PMThursday 11AM–11PM
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Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.
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Review Summary
4.2
925 reviews
5 star
429 reviews
4 star
335 reviews
3 star
119 reviews
2 star
29 reviews
1 star
12 reviews
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.- Google
"I always get my usual Shack Stack and flavor of the day frozen custard."
"It looks like there's always long lines, but it's totally worth the wait."
Featured by Zagat
NYC's Best Hot Dog Joints
, and 2 other lists
See more from Zagat
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Arthur Balagula
2 months ago
This is the original shack, the one started the whole craze, and with that honor comes the wait, which at times can top 30 minutes. Other than having to brave a potentially endless line of people, the food is top notch. All of the burgers, fries and hot dogs are terrific and you can't go wrong with the classic shackburger and crinkle cut fries. Add on a tasty shake like the fair shake (fair trade coffee shake) and you've got yourself a delicious lunch.
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Rob O'Connor
2 months ago
Shake Shack isn't bad - their custard is actually quite good - but I confess that the frenzy over their burgers has me baffled. It's not that they're bad - they're perfectly serviceable fast food (fast casual?) burgers, but I find many other spots to offer a far superior burger. For my money, the same is true of the shakes. As I said, however, the custard is quite good and you can usually skip the (often very long) line for other food if all you want is custard.
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Darth Hotdog
3 months ago
This is a mandatory stop on any NYC trip! Outstanding freshness of ingredients combined with the charming ambiance of the Madison Square Park location make for a delightful luncheon break!
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Fi Quinn
3 months ago
This is the original Shake Shack with outside seating. You line up at one window and wait for your order at the next. I love their crinkly fries (without cheddar as it's not the cheddar cheese I'm used to in the UK). I was lucky to try the Salted Maple custard (thick shake) as it was that week's special flavour, but it means that I'm going to be disappointed if they don't have that flavour next time. It was just the right amount of sweet n salty.
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Dennis Kang
3 weeks ago
Shake shack, you're a God send Fact is, you're not in Cali, my heart you doth rend I don't even like milkshakes, but one thing I'll say Your black and white shake did my heart slay I love that shake, and I love you During my trip to NY, I didn't just eat once, but I went for part 2 Their burgers are tasty, and their fries are good. Solid burger joint, but it's their shakes that put them over the top. It's a custard based milk shake (What?!) and it's freak'n amazing. Did you hear me? I said FREAK'N AMAZING!!!! You need to try it! And this location in particular is in a park so it's beautiful and the food is great. Almost like a slice of heaven in NY.
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Vincent Yan
2 months ago
You have got to try Shake Shack when visiting New York City. Located just across the Flatiron Building, it's an experience to be had. The line moves quite quickly (two lines, one for food, one for drinks). Order is quick as well. I had the Shack Stack (patty + stuffed mushroom), amazing stuff. The beer they have isn't bad either.
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Masa M
a month ago
Glorified soup kitchen...with worse food. It's these kinds of high ratings for places like this that make me lose faith in the legitimacy of these crowd-sourced ratings ("hip"? "gourmet"? You kidding me?? Compared to a Cracker Barrel, maybe). If all you know is McDonald's/Wendy's/Burger King, this place will be familiar and barely a notch above...for double the price. But, if you know what a good burger is (e.g., Umami, Minetta, Bowery Meat, Gramercy Tavern, Corner Bistro, PJ Clarke's, etc., etc. etc.), there's no reason to wait in line for this barely edible excuse for a burger. And people, please stop rating this overpriced grease-pit for the park it's in: if you want good food and sit in Madison Square Park, go to Eataly, Dig Inn, or the multitude of great places around, and bring the food into the park. But, if you're too lazy to do that and choose to wait in line for overpriced, terribly sub-par food in a city that's known for reasonably priced amazing food, good on you. Enjoy reliving the Soviet era.
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Scott Greenstone
2 months ago
Wow - huggggggeeeeeeee line. But moved fast. Kinda worth it. Burgers, dogs, fries and shakes were all good. Eating outside in Madison Square park was awesome, and the price really was not bad, especially for NYC

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