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Bryan Person
Works at Lithium Technologies
Attended Syracuse University (BA)
Lives in Austin, TX
9,494 followers|83,634 views
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Bryan Person

Discussion  - 
 
Greetings, +Shel Holtz, +Neville Hobson, and FIR listeners around the world. It's +Dan York coming at you from Keene, New Hampshire! Dan is recording his report for the May 18th FIR. Had a blast visiting with him this morning. 
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Bryan Person

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Great catching up in Singapore on Saturday with Jon Hoel (left) and FIR's Asia correspondent, +Michael Netzley (right). What a wonderful community we have! 
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Bryan Person

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Spotted in a pub in Dublin ... :) 
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Bryan Person

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What a pleasure to spend the day in Dublin with fellow long-time FIR listener, +Bernie Goldbach. Starting a 5-day holiday here in Ireland, and Bernie was the perfect host!
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Neville Hobson's profile photoShel Holtz's profile photo
2 comments
 
One of my favorite things is seeing FIR listeners connect IRL!
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Bryan Person

Discussion  - 
 
I sent in an audio comment to today's FIR (20 January) about the growth of mobile messaging apps like WhatsApp, Viber, and LINE.  Are you using any of these apps today, either personally or professionally? 
Summary: Messaging and social – for now – are still the most popular mobile applications around, recording a 203 percent spike in year-over-year growth to outpace utility and productivity apps by a comfortable margin.
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Bryan Person's profile photoHarry Hawk's profile photo
9 comments
 
My research in the 1990's showed that social media systems need content constraint e.g., filtering much like what Facebook did/does automagically with EdgeRank. G+ to my knowledge lacks that, and as such will surfer from a Firehose issue; mitigated by the fact that the circles/communities on G+ act as natural filters.
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Bryan Person

Discussion  - 
 
The voices of the growing FIR Podcast Network ... 
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6 comments
 
Thanks Bryan! We're excited to be a part of this illustrious group. Hope we can record a few shows with all of us in person... My house??
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Have him in circles
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Bryan Person

Discussion  - 
 
Reconnected with two fellow members of the FIR community at SXSW today: +Joseph Jaffe and long-times listener Jon Burkhart. Love these moments! 
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Very cool - love listening to +Joseph Jaffe, especially when he and +Mitch Joel get together!
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Bryan Person

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Has anyone ever checked out +EcoHaus before? 
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EcoHaus
 
yes we do.
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Bryan Person

Discussion  - 
 
My mother and I concluded our last day in Ireland by meeting up with fellow FIR listener, +Krishna De, and her girls, just outside Dublin. So fun meeting in person after all these years of connecting online! 
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3 comments
 
+Bryan Person Yes it was a wonderful experience for you to have had together!
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Bryan Person

Discussion  - 
 
Facebook buying messaging app, WhatsApp, for US $19 billion. Wow!
WhatsApp has over 450 million monthly users and is adding more than 1 million new registered users per day.
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Bernie Goldbach's profile photoDan York's profile photo

Bryan Person

Discussion  - 
 
Starting a MOOC this week all about gamification. It's a free 10-week course offered by Coursera. Will be sure to keep the community updated about my experience, including relevant examples for the FIR Community. 
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3 comments
 
Bryan, I took this course previously. You're in for a fun time. It was largely conceptual when I took Prof. Werbach's course. I hope now you'll be able to share more real-world examples of how gamification has been applied at work. Thanks.
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Bryan Person

Discussion  - 
 
The Hobson & Holtz Report regularly check in with news about massive open online courses, or MOOCs.  This NPR story reports on on how MOOCs need to change. 
Some of the largest online course providers say there will be big changes to their products in 2014.
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4 comments
 
+tony molloy  I can eco your thoughts on Iversity.. although I have no data cap.. I thought the videos where well done, but not enough.
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Have him in circles
9,494 people
Rick Agarwal's profile photo
machrus alwi's profile photo
Amilcar Aristides Monteiro's profile photo
Scott Lehman CardioRad's profile photo
Terrance DJ Bay Long's profile photo
Deirdre Walsh's profile photo
vissu jaat's profile photo
Myke ShyTowne's profile photo
jeanjean194165@gmail.com Jeanjean's profile photo
Work
Occupation
Director of Customer Success
Employment
  • Lithium Technologies
    Director of Customer Success, 2011 - present
  • LiveWorld, Monster; Boston Academy of English; Queensland University of Technology, SUNY Oswego
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Austin, TX
Previously
Boston, MA - Boston, MA; Syracuse, NY; Oswego, NY; Brisbane, Australia; Austin, Texas
Links
Other profiles
Contributor to
Story
Tagline
Director of Customer Success at Lithium. Husband & dad. Red Sox fan. Based in Austin, TX.
Introduction

Bryan Person is the Director of Customer Success at Lithium, a social a customer experience platform. In his role, Bryan works with enterprises to build brand advocates by integrating social customer service into their business strategy.

Bryan is the founder of the Social Media Breakfast, a networking and education series for social media professionals with chapters in more than 40 cities around the world. Bryan lives in Austin, Texas with his wife and two children, and is a diehard Boston Red Sox fan. 

Areas of interest:

  1. How brands provide customer service through social media
  2. Facebook brand marketing, including News Feed Optimization (NFO) and EdgeRank

Bragging rights
- Got married in Brisbane, Australia!
Education
  • Syracuse University (BA)
  • Queensland University of Technology (MA)
Basic Information
Gender
Male