Profile

Scrapbook photo 1
Scrapbook photo 2
Scrapbook photo 3
Scrapbook photo 4
Scrapbook photo 5
Verified name
Verizon Wireless Customer Support
5,151 followers|563,858 views
AboutPostsVideos
People
Have them in circles
5,151 people
Steven Wilcox's profile photo
Allen Breyer's profile photo
CRAZY NEWYRKR's profile photo
Theo Kollaris's profile photo
Mikki MacCheyne's profile photo
Charles L Nichols's profile photo
Tanya Whitman's profile photo
Jeff Causey's profile photo
Dennis Strojny's profile photo
Story
Introduction
Welcome to Verizon Wireless Customer Support! We are extremely happy to be here and look forward to assisting you via this new social channel.

Whether you have questions regarding your wireless service, device, features, account or you just want to chat, our Social Media team is here to assist you:
7 days a week from 7am - 10pm CST.

Stream

 
Understanding HOW you use your data just became earlier #data #VZWPSA
3
2
James Wilson's profile photoKCVuJG FCCID (KC5uJG)'s profile photoBrenda Tackitt's profile photoJane Messner's profile photo
6 comments
 
Verizon Horizon
Add a comment...
 
Want to transfer photos to your new device? Learn how here, #VZWPSA  
Am I able to transfer my photos from my "old" LG Cosmos 2 over to my "new" LG Extravert 2?  My plan & phone # are remaining. the same.  Thank you!
10
Sol Rukatataku's profile photoSaleem Hawatmeh's profile photoVerizon Wireless Customer Support's profile photoCarmen Deyarmond's profile photo
14 comments
 
I need the FM chip activated in my phone. How do I do this?
Add a comment...
 
Not sure how to configure the mobile hotspot feature on your phone? Here's how you can get started. #VZWPSA  
Just got a new Droid Maxx and am trying to connect to iPad using mobile hotspot. I used all the time with Razzr Maxx HD but now iPad is asking for
15
3
Verizon Wireless Customer Support's profile photoNick Poon's profile photoTonia Persky's profile photoBrooke Cooley's profile photo
120 comments
 
+Courtney Sargent
You came to the right place for help. Are you a current Verizon customer? What is the make and model of your phone? The Verizon sim card will only work on active Verizon wireless phones. Keep us posted.

- Emma
Add a comment...
 
Beware! Swapping your smartphone SIM card with another connected device may cause issues! Learn more here. #VZWPSA  
Hello, I have a UNLIMITED data plan with Verizon and I have a iPhone 6 Plus that takes a Nano SIM Card and so does the Verizon Jetpack 6620L what I wanted
8
4
Garrick Ivey (Leroy)'s profile photoroger maharaj's profile photoZa J's profile photoArnoldo Hernabdez's profile photo
51 comments
 
+Chelsea Schott We hope that you're having a good trip and definitely here to make sure you receive the support that you need. While abroad you would be able to reach out Global Support 24/7 by calling 908-559-4899 and if calling from a landline you can check here to see the necessar dialing patterns needed to place the call http://vz.to/1tZ8x4A. In the meantime, a line would have up to a total of 180 days that it can be suspended in 1 year. Are you aware of how long the line has been suspended so far? If that time has been exceeded the line would not be able to suspend again at this time. When suspending the line you would also have a few options such as voluntary or if lost/ stolen. Are you aware of which methods you chose?  -Adam
Add a comment...
 
Learn how to customize your home screen with widgets. #VZWPSA 
Hi, I just upgraded from a Droid RAZR to a Samsung Galaxy S5. On my old Droid RAZR, I had the My Verizon Mobile app, which had a helpful gauge as its app
3
2
Elizabeth Jensen's profile photoVerizon Wireless Customer Support's profile photoBob Chapman's profile photoWendy Haagen's profile photo
21 comments
 
+Elizabeth Jensen, family base is a wonderful feature to have on the account to help control usage. Sounds like there might be a plan change that is going to take place at the start of your next bill cycle. Is the account going down in calling plan? If so, you can always get that deleted until you get the family base set up and then put back into place. The best way to get this taken care of is to call our toll free number 800-922-0204 or by dialing *611 from your Verizon Wireless device.
- Kevin
Add a comment...
 
Follow these seven tips to get the most out of your new smartphone.  #VZWPSA
Get the most out of your mobile device from Verizon Wireless by following these seven steps.
6
1
Henry Payes's profile photoKevin Carroll's profile photoVerizon Wireless Customer Support's profile photoWendy Haagen's profile photo
48 comments
 
+Kevin Carroll Let's take a closer look! Are you getting any error messages when signing in? Have you attempted to reset the password? What web browser are you using? Are you experiencing these issues with the My Verizon Mobile app as well? -EfrainM.
Add a comment...
Have them in circles
5,151 people
Steven Wilcox's profile photo
Allen Breyer's profile photo
CRAZY NEWYRKR's profile photo
Theo Kollaris's profile photo
Mikki MacCheyne's profile photo
Charles L Nichols's profile photo
Tanya Whitman's profile photo
Jeff Causey's profile photo
Dennis Strojny's profile photo
 
Smart Rewards Loyalty Program from Verizon Wireless Ups the Ante with Points for Data #VZWPSA  
Verizon Smart Rewards, a unique loyalty program that offers a wide variety of rewards in exchange for points, just got even better.
17
5
Garrick Ivey (Leroy)'s profile photojohnny bester's profile photoMitchell Shankles's profile photodonald dowland's profile photo
27 comments
 
How do I deactivate my account?
Add a comment...
 
Do you think a 3rd party app is causing problems with your device? Learn how to check in safe mode #VZWPSA  
It's at a 50% charge. Went to plug it into the charger that charged it up yesterday with no problems and am getting a message saying "Stopped charge" due
10
5
Heather Peterson's profile photoDavid Gommo's profile photosusan “EudorA.” copeland's profile photoCarolyn Downs's profile photo
28 comments
 
Well a update. I found his number online through a google search. Obviously he does not care about me. Since he is rolling in money in his corporate office at Verizon.
Add a comment...
 
Need to change your plan but worried about losing your promotional data? #VZWPSA  
I have a 2gb family share plan, and I also have 1GB of promotional data on my account for one year.  I'm wondering, if I change my data plan up or down
10
3
Verizon Wireless Customer Support's profile photoBob Chapman's profile photoGene G Jr's profile photoTony Faitro's profile photo
93 comments
 
+Joseph Haprcat Echevarria,
Oh no! What product did you buy? What is going on with it? Sorry that you haven't reached anyone for help, but we are here to assist anyway that we can. Please let us know.
- Erin
Add a comment...
 
Software update available for your Verizon Samsung Galaxy Note® 3 http://vz.to/1FQkKla  #VZWPSA
20
5
Russ Hanzlick's profile photoNatascha Kirkendoll's profile photoFakhruddin Daginawala's profile photoWendy Haagen's profile photo
58 comments
 
I'm glad to read that you are eager to enjoy the latest and greatest in software development in the Android OS world, Andrew. We pride ourselves on ensuring that you are able to to use your service accordingly. May I ask are you having any issues with your device that you feel warrants a software update to fix? If so then please advise. While there isn't any official info on if/when s4 will receive the lollipop update, a great way to stay informed is to visit our news site. Here's a link for your reading pleasure, http://spr.ly/62672I37
- Arnett
Add a comment...
 
Verizon’s international calling plans make staying connected to friends simple & affordable  #VZWPSA
Verizon’s international calling plans make staying connected to far-flung family and friends simple and affordable.
4
1
Timothy O'Brien Bradley's profile photoBanana Jack's profile photoVerizon Wireless Customer Support's profile photoWendy Haagen's profile photo
12 comments
 
+Banana Jack Important questions! Anything that was backed up either to iTunes or the iCloud can be restored. That long of a wait means you may miss some important text messages. I would recommend notifying as many critical parties of the situation to head off any missed communication. Here are instructions for restoring the iphone: http://bit.ly/1Cq3h1a 
Add a comment...
 
Tips for keeping kids safe online during the long holiday break #PowerfulTech #VZWPSA http://ow.ly/GidMn
2
3
Verizon Wireless Customer Support's profile photoStewart Gee's profile photoViviana Munoz's profile photoWendy Haagen's profile photo
67 comments
 
The pleasure to assist is all ours Jennifer! Let us know if you have any additional questions. Keep in mind that we also have tips and tricks on our support link. www.vzw.com/support
- Arnett
Add a comment...