Profile

Scrapbook photo 1
Scrapbook photo 2
Scrapbook photo 3
Scrapbook photo 4
Scrapbook photo 5
Verified name
Verizon Wireless Customer Support
3,104 followers|215,763 views
AboutPostsVideos

Stream

 
Our Troubleshooting Assistant is a visual guide that steps you through issues and their resolutions. #VZWPSA  
2
Shody Larkins's profile photoVerizon Wireless Customer Support's profile photo
4 comments
 
+Shody Larkins Thanks for the additional info! For a single line on a More everything plan which includes unlimited talk and text plus 2GB of data, the monthly cost would be $ 90.00 a month + tax. To view all plans and services available, please visit our web page at www.VerizonWireless.com/Moreeverything.

EfrainM_VZW
Add a comment...
 
What’s the Difference Between Wi-Fi Data and Cellular Data? #VZWPSA  
Wi-Fi and your cellular data coverage work together to help you get the most out of your cell phone plan. But what’s the difference between the two?
3
1
Annette Sprick's profile photoKeith DeBord's profile photoVerizon Wireless Customer Support's profile photoSree Rao's profile photo
22 comments
 
+Ingrid Thompson We absolultely value your business and want you to see value in all of the plans that are available. We understand that not all plans may suit every user, but the great news is we have plenty to offer and I'm certain we can find the plan that best meets your wireless needs. I'm glad to hear that your concerns have been addressed and apologize for any inconvenience. If there is anything else we can do to help or if you have any additional questions or concerns please do not hesitate to reach out at your convenience.

EfrainM_VZW
Add a comment...
 
It’s true that call forwarding isn’t exactly rocket science, but sometimes your needs are more complex #VZWPSA  
1
Robert Chapman's profile photoVerizon Wireless Customer Support's profile photo
59 comments
 
Already done that. I could take the monthly payments of a new phone or get a replacement phone. Decided just to wait it out to my upgrade as vzw has the droid ultra listed free with upgrade 2 year agreement and that is the phone I want to upgrade to.
Add a comment...
2
1
Matthew Bates's profile photoAnnette Sprick's profile photoDebbie Gartner's profile photoVerizon Wireless Customer Support's profile photo
27 comments
 
+Debbie Gartner really did you just say apple OK you just lost creditability
Add a comment...
 
Interactive simulators are a great way to find your next device or learn more about the one you have #VZWPSA  
1
AnotherGirl InConnecticut's profile photoJack Gomez's profile photoVerizon Wireless Customer Support's profile photoSteve McClure's profile photo
4 comments
 
+AnotherGirl InConnecticut Oh no, I am sorry to hear you have been without a phone for more than four days. That is way too long to be without a phone. I know important it is to get a new phone so let's get this resolved. Did you just setup new service? Do you have an old Verizon phone we could activate for you? Please send us an email at vzwsupport@verizonwireless.com so we can further assist you.

-KarenC_VZW
Add a comment...
Have them in circles
3,104 people
 
Become a multi-tasking master with these top five LG G2 features #VZWPSA  
Become a multi-tasking master with these top five LG G2 features designed to help you work more efficiently and make life easier.
1
Tab McDonough's profile photoJeff Jessie's profile photoPhil DiMaso's profile photoVerizon Wireless Customer Support's profile photo
23 comments
 
Right, but its NOT on the page you guys keep pointing everyone too!  I really don't care due to the fact that I own the Galaxy S4 and am STILL waiting on that way overdue update!! Any chance you can give us information BESIDES to look at that famous page that contains no information on upcoming updates? +Verizon Wireless Customer Support 
Add a comment...
 
Block and Unblock Services via My Verizon. See what you can do. #VZWPSA  
3
1
Jennifer Gonzalez's profile photoRandy Allen's profile photoJacob Kellenbenz Dupont's profile photoVerizon Wireless Customer Support's profile photo
31 comments
 
+Jennifer Gonzalez Let's get to the bottom of this and find out what's going on! You have the option to contact our Internet Orders team at 866-338-7390 to get the information you are looking for. You can also send an email to vzwsupport@verizonwireless.com and provide the information you have. We can help you right here, too! -ChrisitnaB_VZW
Add a comment...
2
Bradley Riggs's profile photoDon Courville's profile photoVerizon Wireless Customer Support's profile photoSree Rao's profile photo
10 comments
 
Idea..someone doesn't like a company, unsubscribe from their page..hmm?
Add a comment...
2
Add a comment...
 
What you get with the More Everything plan. #VZWPSA  
3
1
Jared Hundrup's profile photoVerizon Wireless Customer Support's profile photoSteve McClure's profile photoGarver Osorio's profile photo
10 comments
 
+Jamie Boehm Thanks for the response Jamie and lets make sure we have you on the plan that works for you. What plan are you currently on? Our more everything offers great features in addition to unlimited talk and text, take a look  http://vz.to/1ie56Bb We do hope you can get back to enjoy the services you have relied on for so long after this mix-up. Thanks again for your time.
-PeterV_VZW
Add a comment...
People
Have them in circles
3,104 people
Story
Introduction
Welcome to Verizon Wireless Customer Support! We are extremely happy to be here and look forward to assisting you via this new social channel.

Whether you have questions regarding your wireless service, device, features, account or you just want to chat, our Social Media team is here to assist you:
7 days a week from 7am - 10pm CST.