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Verified local business
Deer Run Animal Medical Center
Animal Hospital
Today Open 24 hours
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13821 Fribble Way Midlothian, VA 23112
13821 Fribble WayUSVAMidlothian23112
Animal Hospital, Dog Day Care Center
Animal Hospital
Dog Day Care Center
Surgical Center
Emergency Veterinarian Service
Today Open 24 hours
Monday Open 24 hoursTuesday Open 24 hoursWednesday Open 24 hoursThursday Open 24 hoursFriday Open 24 hoursSaturday Open 24 hoursSunday Open 24 hours
Emergency pet care 24 hours a day, 7 days a week! We also are Richmond's number 1 choice for boarding special needs pets. Quality after-hours pet care. Pet hospital providing laser surgery as well.
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8 reviews
5 star
5 reviews
4 star
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3 star
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2 star
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1 star
3 reviews
People talk about care quality, emergency care and puppy
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Ashten Williamson's profile photo
Ashten Williamson
reviewed a month ago
I took my cat here for surgery after researching several other nearby facilities online and via phone. I chose Deer Run because it receives good reviews and when I spoke to the staff, they were friendly and knowledgable. I was impressed by the niceness and cleanliness of their facility. I liked that they had a poster board of pictures showing the camaraderie of the staff throughout the year, and that they provide a Keurig Coffee Machine for their clients. The staff, from reception to surgical technicians, made sure I was thoroughly appraised of what I needed to know to prepare for my cat's surgery, including possible complications. Their expertise and professionalism were on point. I was charged a fair price for the procedure, much less than what some others in the area were charging, and with no reduction in veterinary care quality. My cat's surgery went very well and he recuperated without any problems. I plan on taking him to Deer Run from now on for all routine care and any emergencies that arise.
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Darlene Stewart
reviewed 8 months ago
Took a stray cat to a vet hospital across town and they gave me this place's number and address. On the way their I called to inform them I was coming with a stray cat with, what I thought, was a broken leg. The woman on the phone was very rude. She said they don't treat strays and that none of their machines were working at that time. (There had just been a storm, so I can give them that.) Luckily we were only down the street from the hospital we'd just left so we returned there. That vet receptionist called them back just to confirm what she'd said and then went and looked over the cat for free.
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reviewed a month ago
We recently posted a negative review regarding the services provided by Dr. Marc Nay at Deer Run Animal Wellness Center, Inc. for the care of Ernie, our 12 year old pet dog who died post-surgery. We were upset at the time of the posting and should not have published the statements. They were not intended to draw into question the integrity or professionalism of Dr. Nay, Deer Run Animal Wellness Center, or any of the doctors or employees on its staff. While this retraction is not to be constructed as an admission to the making of defamatory statements or insinuations, the negative statements were not warranted.
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Pat Lipscomb's profile photo
Pat Lipscomb
reviewed a month ago
I have 2 labs (furry children) that go 2 Deer Run. They are 13 years old. Dr. Nae and his staff are excellent. They explain procedures and medications. The staff is very knowledgeable and always willing 2 help. I trust them with my children.
Jennifer Fletcher
reviewed 7 months ago
I brought my 15 year old cat in for his first dental cleaning this week. I was very nervous. I have heard horror stories about anaesthesia for pets. Upon further research, I found that only .24% (that's POINT 24%, not even 1%) of cats pass away from this practice. So I trusted my baby to this office. They were spectacular. Not only did they give me thorough instructions for before the surgery, they cleaned his teeth, removing ONLY what was necessary. They monitored him upon waking, and gave me medicine for his pain as well as antibiotics. I expected him to be lethargic upon his return home, but unbelievably, he was skipping around immediately and ONLY wanted hard crunchy treats instead of his usual soft food. He is back to normal, biting much less (must have been in pain, poor thing), eating, drinking, using his litter box as usual. The vet even called me 24 hours later to check that everything was ok. This procedure was done in a timely manner, and they called to update me on his status throughout the day. It was reasonably priced. I had all the usual vet fears about this, but I cannot say enough about how well this entire procedure went down. Lou is so happy, and so am I. Class act, Deer Run Animal Medical Center!!
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Lauren Estep
reviewed a year ago
I cannot recommend this facility enough! My dog was diagnosed with pancreatitis almost a week before we brought her to Dr. Nae and his wonderful staff. He personally immediately greeted my dog, Bella, and us with a warm smile. From this point on, I knew my baby was in good hands! The next morning, Dr. Martin had her as one of his first ultrasound patients of the morning. As soon as the ultrasound was over, he was calling me to let me know the results. Because of an abnormal result, he ran some more blood work and after getting those results sent us to see a surgeon. Because of Dr. Nae, Dr. Martin and their staff, I truly believe my dog is alive because of them. ~ The Lorello's
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