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Big St Charles Motorsports
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3830 W Clay St, St. Charles, MO 63301-4417, USA
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delorise lee's profile photo
 
Went to St Charles Motorsports and was asked to put a deposit to hold Cam am if we were interested due to it was the last one, decided a few days later that I did not want it and at the time I put deposit I was told there is no problem with getting refund back...Problem I had to make several calls to track my refund.  One call my husband was told they would return our check because it was not cashed, went on bank account check had been cashed already.  Called back and they said check was cut and was in the mail, waited 3 days no check, called back thanks to Sales Manager Todd, he refuse to let me be angry about my $500 deposit so he researched and found out the check was still setting in a box to go out.  Thanks Todd you did exactly what you said, "He said he would make sure that it was in the mail the very next day and did just that." Frustration was I had to make call after call to get my refund returned back to me in a timely matter.  If I had not spoken to Todd I probably still would not have got my refund for at least 3 week or more (this was 2 weeks)...
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BIG St. Charles Motorsports is located in the St. Louis area and is a full service Honda,Yamaha,Kawasaki,Suzuki store w/ ties to our sister store St. Charles Harley-Davidson. As a sales leader in Motorcycles & ATVs, we've focused our sights on selling motorcycle gear & parts, YOU'RE GONNA LOVE IT!
Introduction
BIG St. Charles Motorsports is located in the St. Louis area and is a full service Honda,Yamaha,Kawasaki,Suzuki store w/ ties to our sister store St. Charles Harley-Davidson. As a sales leader in Motorcycles & ATVs, we've focused our sights on selling motorcycle gear & parts, YOU'RE GONNA LOVE IT!
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