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Kool Smiles Dentist
Dentist
Today Closed
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3455 Government Street Baton Rouge, LA 70806
3455 Government StreetUSLouisianaBaton Rouge70806
(225) 590-5514mykoolsmiles.com
Dentist, Dental ClinicToday Closed
Monday 9:00 am – 6:00 pmTuesday 9:00 am – 6:00 pmWednesday 9:00 am – 6:00 pmThursday 9:00 am – 6:00 pmFriday 9:00 am – 6:00 pmSaturday 9:00 am – 2:00 pmSunday Closed
Kool Smiles Dentist offers an enjoyable dental experience for the whole family. We provide a relaxed environment and accept most dental insurance to ensure your children's dentistry needs are met.
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Review Summary
3.1
18 reviews
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4 reviews
4 star
4 reviews
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1 review
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1 star
9 reviews
"It's a money making non caring environment."
"The service was so fast."
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Bruce J. Kestler, DDS's profile photo
All reviews
Valeka Matthews
in the last week
I was not satisfied, this is the 4th visit at Kool Smiles and this is the 2nd time the wait was very lengthy. The waiting system has to get better.
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Kaelysia Woods
4 months ago
I've only had three appointments here (my daughter just turned two) and we like the experience. My daughter really enjoys playing on the slide -over and over and over again- while I update her paperwork. The staff is always gentle, and friendly with both of us. My only pet peeve is that once we're seated to see the dentist or when we're waiting to check-out, we have to wait longer than expected. It's probably because of the high volume of other patients, but my toddler is gets impatient and restless after a while.
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April Buffington
4 months ago
I will never ever bring my child back to Kool Smiles. To hear other children scream because the gas wore off (at least that's what I was told) it was terrifying to hear. The lady that brushed my baby teeth told me that when I get ready to floss my baby's teeth that I could reuse the same floss stick for a week to save money. THAT'S NASTY
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Katie Cook
a year ago
DO NOT BRING YOUR CHILD HERE!!!!!! For just a check up/ cleaning they were great. My son had an abscess that they were supposed to "call in an antibiotic for", which they never did. and every time I called asking why they hadn't they would just send me to the dentist voice mail. And then to have his cavity filled the strapped him down in a papoose (harness board that ties kids arms and feet down to it), then another put him in a headlock like grip while my child screamed for his life. I tried my hardest not to scream and tell them what I really thought because the experience was traumatizing enough for my child, I didn't want to make it worse by increasing his anxiety. They said they do not sedate children and did not even give him laughing gas. to make it worse, when we left my child told me the reason he was fighting so hard was because the idiot that had him in a headlock grip was pushing on his nose and couldn't breath. sounds of his gargling screaming still haunt me. All the dentist kept saying is "this is normal" this is NOT NORMAL!!!! He has nightmares about being held down and unable to breath and will most likely need counseling! Now his gums are infected around the crowns!! I will show anyone pictures of their "work" if you don't believe me!!! Please don't send your child here. Unless you want them to be traumatized to life!!!
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Alicia P
4 months ago
I've taken my son here for the last three years. They take real good care of him. It is a really busy office so getting a good appointment time can be difficult and depending on what time of day it is, you can spend close to two hours there. I've found that the earlier the better. The staff is friendly and the office is very clean.
Reynard Douglas
2 months ago
The environment is kid friendly, but it took 3 1/2 hours for the services to be complete. I hate doctors offices that schedule so many patients at the same time that you make people wait so long. Looking for another dentist for my kids.
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anita stew
a year ago
They were EXTREMELY patient, LOVING, and eased my mind since I am a over protective parent. My son loves his doctor she held his hand and comforted him through all the procedures. She never began aggravated she keep on to it was done with a smile on her face even her assistant. My son was her star patient and got to put his name on the wall got a balloon two toys and a star on the wall that made him so proud including me. I RECOMMEND THEM 10,000% WE WILL BE HERE FOR AWHILE LOVE THE CUSTOMER SERVICE AND PROFESSIONALISM OF THE STAFF I DEALT WITH!!!!!!!!
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Katie Cook's profile photo
Katie Cook
a year ago
DO NOT BRING YOUR CHILD HERE!!!!!! Truly Traumatizing Experience!!! My son had an abscess that they were supposed to "call in an antibiotic for", which they never did. and every time I called asking why they hadn't they would just send me to the dentist voice mail. And then to have his cavity filled the strapped him down in a papoose (harness board that ties kids arms and feet down to it), then another put him in a headlock like grip while my child screamed for his life. I tried my hardest not to scream and tell them what I really thought because the experience was traumatizing enough for my child, I didn't want to make it worse by increasing his anxiety. They said they do not sedate children and did not even give him laughing gas. to make it worse, when we left my child told me the reason he was fighting so hard was because the idiot that had him in a headlock grip was pushing on his nose and couldn't breath. sounds of his gargling screaming still haunt me. All the dentist kept saying is "this is normal" this is NOT NORMAL!!!! He has nightmares about being held down and unable to breath and will most likely need counseling! Now his gums are infected around the crowns!! I will show anyone pictures of their "work" if you don't believe me!!! Please don't send your child here. Unless you want them to be traumatized to life!!!
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