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Kool Smiles Dentist
Today 8:00 AM – 5:00 PM
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3455 Government St Baton Rouge, LA 70806
3455 Government StreetUSLouisianaBaton Rouge70806
Dentist, Dental Clinic
Dental Clinic
Pediatric Dentist
Today 8:00 AM – 5:00 PM
Monday 8:00 AM – 5:00 PMTuesday 8:00 AM – 5:00 PMWednesday 8:00 AM – 5:00 PMThursday 8:00 AM – 5:00 PMFriday 8:00 AM – 5:00 PMSaturday 9:00 AM – 2:00 PMSunday Closed
Kool Smiles Dentist offers an enjoyable dental experience for the whole family. We provide a relaxed environment and accept most dental insurance to ensure your children's dentistry needs are met.
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Review Summary
22 reviews
5 star
4 reviews
4 star
3 reviews
3 star
2 reviews
2 star
1 review
1 star
12 reviews
"I will never ever bring my child back to Kool Smiles."
"It's a money making non caring environment."
"For my first visit to Kool Smiles, it wasn't bad at all."
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Kirsten Honora
a month ago
My experience was the worst it has ever been. The staff is very unprofessional, not to mention the high turn-over rate. Every time I am there, I notice new faces. The conversations consisted of approximately eight employees and was very unprofessional, nothing pertaining to work yet mostly after work, night, and weekend activities. At one point I heard the staff member asking where my child was. This received my immediate attention because you should know where your patients are at all times, be it x-rays, cleaning, doctor's chair. At the end of the visit, my child sat next to me, however, the staff member never verified me at the parent and her chart was handed to a complete stranger to sign. I don't think I will ever go back to Kool Smiles!!!
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YVETTE Bryant's profile photo
2 months ago
Came 10 mins late for an appointment and they wouldn't see my child smh after i drove 45 mins to get there looking for another dentist also me and my child was the only ones in waiting area so unprofessional when i wouldn't sat there for over 20mins to see dds never again
Valeka Matthews
5 months ago
I was not satisfied, this is the 4th visit at Kool Smiles and this is the 2nd time the wait was very lengthy. The waiting system has to get better.
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Alicia P
9 months ago
I've taken my son here for the last three years. They take real good care of him. It is a really busy office so getting a good appointment time can be difficult and depending on what time of day it is, you can spend close to two hours there. I've found that the earlier the better. The staff is friendly and the office is very clean.
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dalila hernandez
2 months ago
I will NEVER bring any of my kids to this place again. I've had a few bad appointments but this one iced the cake. I scheduled my 1 year olds appt 3 weeks in advance. I was excited to take her. The appt was at 9:40 am I made it after her nap and before lunch so she would be in a good mood and we would be out WAY before lunch (os so I thought) . I arrived at 9:35 am filled out the paper work..sat down and waited amongst the heard of out of control children that were their. 1 hr later at 10:40am I asked the front desk if they knew how much longer it would be it was 10:40 and my daughter was getting fussy and didnt know how if she would be in a good mood or not when the dds would see her. About 10 mins later we were called back. Its about 11am. We didnt get seen until 11:45am. All the dds did was look at her 2 bottom teeth, told me she would have a full mouth by 20 months and LEFT. Literally, took him under 5 mins to do all that and we waited 2 HOURS! RIDICULOUS! After that I had to wait another 20 mins so that the assistant could type up whatever and walk us out. NO ONE APOLOGIZED for the wait. NOTHING! I asked for all my kids records and told them I would NEVER be coming back. This place is a JOKE they do not care about you as a patient or as a person. This experience was HORRIBLE. Not to mention they have a sign in the office for patients to call and comment about their experience. I will be calling and making a complaint. The only reason this place gets a star is because of the lady who checked me out and gave the info to her kids dentist because even she said that she would NEVER bring her daughter there!
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Carl Evans
2 months ago
**Update: Office manager reached out to me a week later to find out what went wrong with the scheduling. I appreciated his genuine concern for what happened. Changed my one star rating to three. Scheduled over a week in advance and took off work for that day. Was called a few hours before appointment and told I'd have to be rescheduled for another day. Wasted my time and lost money from taking off work.
Sabrina Faust
2 months ago
Awful awful place!!! Do NOT bring your child here unless you want them traumatized!!!! They don't care about anything but making money!!!!
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Kaelysia Woods
9 months ago
I've only had three appointments here (my daughter just turned two) and we like the experience. My daughter really enjoys playing on the slide -over and over and over again- while I update her paperwork. The staff is always gentle, and friendly with both of us. My only pet peeve is that once we're seated to see the dentist or when we're waiting to check-out, we have to wait longer than expected. It's probably because of the high volume of other patients, but my toddler is gets impatient and restless after a while.
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