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Shedd Aquarium
Aquarium
Today 9:00 am – 5:00 pm
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1200 S Lake Shore Dr Chicago, IL 60605
1200 South Lake Shore DriveUSIllinoisChicago60605
(312) 939-2438sheddaquarium.org
Aquarium, Historical LandmarkToday 9:00 am – 5:00 pm
Monday 9:00 am – 5:00 pmTuesday 9:00 am – 5:00 pmWednesday 9:00 am – 5:00 pmThursday 9:00 am – 5:00 pmFriday 9:00 am – 5:00 pmSaturday 9:00 am – 6:00 pmSunday 9:00 am – 6:00 pm
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Review Summary
4.2
505 reviews
5 star
260 reviews
4 star
153 reviews
3 star
45 reviews
2 star
21 reviews
1 star
26 reviews
State-of-the-art indoor aquarium, famous for its variety of habitats & views of Lake Michigan.- Google
"Wild Reef has sharks and the Oceanarium has a new beluga whale."
5 reviewers
"The main aquarium has Nickel the famous sea turtle and sharks."
68 reviewers
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Ellen Proctor's profile photo
Ellen Proctor
in the last week
It's worth a visit but I'm not sure why Shedd gets all the hype. The Sunday animal show was disappointing; they missed a lot of great education opportunities. (The trainer I spoke with mentioned that weekday shows were more focus on education and not entertainment.) The otter animal talk was great; the gentleman was patient with the kids and informative. The Behind The Scenes tour was a waste. I think the guide I had was new, he was awkward, seemed uncomfortable and wasn't able to answer any of my questions.
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Haleigh O'Hara
a month ago
Shedd Aquarium is a sorry excuse for an educational learning experience. I was forced to come here because my father had purchased tickets and I had no other choice but to go with. Seeing the tank that the dolphins were contained in made my physically ill. These dolphins are being captured against their will and trained to entertain people who really have no idea of what goes on behind the scenes. I watched a trainer during the performance get extremely angry when one of the dolphins responded incorrectly to her "demand" for a trick. Imagine being captured violently, taken from your family and friends, being transported to a random building, and being kept in a bath tub for the rest of your life. As if that wasn't enough, now you are being FORCED to learn tricks in order to entertain and amuse others. I will say that the employees were very kind and the facility was clean as well. The overall idea of it is simply harmful to these marine animals.
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Response from the owner - 2 weeks ago
Hi Haleigh, We’re sorry that you didn’t enjoy your visit. Our mission at Shedd is to connect people to the living world, inspiring them to make a difference. Animal care is our top priority and we only use the positive reinforcement method of training with all of our animals, including our dolphins, that builds strong bonds of trust between them and our trainers. Three of the four Pacific white-sided dolphins currently at Shedd have been in our care since the early 1990s. The fourth, our youngest dolphin, was born right here at Shedd and will celebrate his third birthday in May. Please know, our trainers never require an animal to perform a behavior, we encourage their natural behaviors. You can learn more about our training and enrichment programs here: http://bit.ly/1mODaaL
Jenn M
a month ago
I'm not one to complain, have never written a review but I need this to be seen by the staff. The Shedd itself is a great establishment...but let me explain why I rated it the way I did. On Thursday, January 8th, 2015 I took my kids at about 3pm. It was my sons 9th birthday, and school was closed due to extreme cold. He is a lover of all sealife, so it worked out. We parked in the Soldier Field garage. The walk isn't bad, but because it was so cold, it made it pretty difficult. I was carrying my 2 year old son, who cried the entire walk because of the cold. Even though I had him bundled up to a T. The first entrance we came across was the accessible one. I began to walk towards it, and was told by a female employee to use to the other entrance. Around the corner, and up the multiple stairs. I asked her what the difference was, and she stated that the entrance was for accessible use only. I would think that seeing a mother with 4 children, one whom is crying because of the frigid temperature, would be enough to allow through ANY entrance. Not turned away and sent to a different entrance. Its below zero, windy, and snowing. I was so angry. I wanted to talk to a manager when we finally got in, but decided not to. We only had 2 hours to cram everything in. Plus I didn't want to take away from my sons birthday with negative energy. I really hope you guys take this into consideration, and think about a different game plan when we have such extreme temperatures.
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Response from the owner - 3 weeks ago
Hi Jenn, We’re sorry to read about such a frustrating beginning to your visit! Please know that what you experienced is not the norm. Sometimes accessible needs outside of the broadest definition of “stroller,” “wheelchair,” or “walker” can be unintentionally not seen. We train our staff to be aware of this, but sometimes, as in your case, there are moments of misunderstanding. Thank you for taking the time to reach out to us so we can better our practices. We couldn't help but notice that you said your son is a lover of sea life--that’s wonderful! We hope you’ll consider returning to Shedd. Not only do we want to foster love of sea life, but we want you to visit again so you can enjoy a much better experience. Would you email us at contactus@sheddaquarium.org so a staff member can follow up? Please mention this review (providing the link would be helpful) and provide your full name so we can reference your last visit in our system. Thanks again!
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Chad B.
a month ago
Very good, but if your from out of state you'll want to avoid "Illinois free day" Lines were crazy long, and a lot of people. Despite, I had a great time. Completed visit in about 3/4 hours. (it was busy)
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John Correia
2 weeks ago
Some of the tanks were empty or were poorly lit. I'm a bias reviewer though as I grew up in Florida and used to visit seaworld twice a year. The sea life at Shedd although interesting was also small. A majority of the fish was nothing more exciting than what your neighborhood pet store carries. The shark section had possibly 2-3 medium small size sharks although one was a hammer head. I've caught bigger sharks on a bad day. The dolphin show was also a disappointment. The dolphins were tiny and there weren't many tricks in the 5min they performed. Also the story of the bad dog they retrained was silly because all they did was stuff his face with treats. The cafeteria also was designed by an idiot
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Mady Jatta
3 weeks ago
A must see location in Chicago. I bought the Chicago Pass online and was very pleased with the service we received once we got there. The staff was very nice, friendly and personable. We had VIP treatment and didn't have to wait in line for everything we wanted t see throughout the day. There is a lot to do and see at the Shedd Aquarium . A lot of aquatic life that I have never seen before. It takes a couple of hours to see everything. Highly recommend to anyone visiting Chicago!
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Buck Wild
a week ago
You won't see a quarter of this place on free days, but bite the bullet and spring for the full monty. There is a lot more going on here. Tip: The shows are better from the underwater viewing area. Way better.
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B Hutchison
3 months ago
Have you seen the Jellies yet?!? GO NOW! It ends in 2015!! I am not one who goes out of the way to see aquatic species, but the Jellies exhibit is a mind-blowing experience. There's always a line to get in the Shedd, and there will likely be a like for the Jellies, but go with a friend and you chat the time away. You do NOT want to miss this exhibit just because it meant waiting a total of 30-45 minutes. The exhibit is well executed, in a small, intimate area with a lower ceiling (average height, as it were) that sets the tone for awe and wonder that the jellyfish instill. The colored light in each tank contrasts perfectly with the jellyfish inside, bring to mind colors you might see in an Andy Warhol exhibit. There is such a variety in size - some that are teeny-tiny, others that are just small, and there is a sculpture hanging from the ceiling to show just how huge jellyfish can be! Don't let the price scare you off - it's definitely worth it, and the Shedd offers discount days. Take advantage!
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