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Shedd Aquarium
Today 9:00 am – 5:00 pm
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1200 S Lake Shore Dr Chicago, IL 60605
1200 South Lake Shore DriveUSIllinoisChicago60605
$$$Aquarium, Historical LandmarkToday 9:00 am – 5:00 pm
Monday 9:00 am – 5:00 pmTuesday 9:00 am – 5:00 pmWednesday 9:00 am – 5:00 pmThursday 9:00 am – 5:00 pmFriday 9:00 am – 5:00 pmSaturday 9:00 am – 6:00 pmSunday 9:00 am – 6:00 pm
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Review Summary
548 reviews
5 star
286 reviews
4 star
165 reviews
3 star
45 reviews
2 star
23 reviews
1 star
28 reviews
State-of-the-art indoor aquarium, famous for its variety of habitats & views of Lake Michigan.- Google
"The main aquarium has Nickel the famous sea turtle and sharks."
79 reviewers
"Wild Reef has sharks and the Oceanarium has a new beluga whale."
7 reviewers
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Chaos Tek
in the last week
the staff is very friendly when asking questions. they have lockers for $1. nice cafe for a quick bite to eat. no flash photography. they check bags when you first enter. don't be in a big hurry. Lots to see.
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Rowdy Ratts
2 months ago
Overall it was a cool experience, but not quite what I was hoping for. I mainly came hoping to see some awesome reef tanks with exotic corals etc. There was one big reef tank and a few very small tanks lit well to bring out the colors (but no fish in those tanks and few visible inverts). One of the small tanks did have an amazing collection of small brittle starfish though. The best tanks I've seen so far have were at Picasso Aquatics which is a fish store in Overland Park, KS. Their main display tank is at least 4-5 times as big as the one here, and there are way more species. That said, I'm glad I came, other than the reef tanks, my favorite was the Aquatic show. There were also many, many other fish species and mini habitats to show their natural environment (from areas all over the world). Pro-tip, buy your tickets before the day of the show to avoid a super long line outside (or buy the fast pass tickets in the much shorter line).
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Matt Stephen
a month ago
Took my kids to Shedd, I paid the $35/adult ticket and $25/kids tickets to enjoy the Aquatic show. 3.30pm Aquatic show was terrible. watched video on the screen, and saw 2/3 dolphins jumping few times. that's it.. 30 min show with about 5-7 mins. of animals show.. waste of my time and money... if anyone going pay the $8 for General admission and skip the shows. not worth $35 or higher package. wont return. want better show ? go to sea world or even Locally at Brook Field zoo. as far as food. expensive and not worth money.. slice of pizza ( tasted like card board) was $5.
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Lady Ace
2 weeks ago
Nike and I went here and it was one of the best aquariums we have been too. When we arrived we went to the wrong entrance and was told we had to go somewhere else. It would have been easier if they made it a bit well known [well maybe for tourists]. When, we got to the correct entrance, the line was ridiculously long. We spent over 45 minutes waiting outside just to be able to get inside to wait on another line. The aquarium was spacious and clean. Most of the staff members were helpful. The downside is, I wish the price of the tickets included the special exhibits. It was a bit outrageous that each special exhibit had another cost associated with it and the special exhibits were not even that big to warrant the price increase.
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Max Wang
a month ago
Nothing to be upset about since my mom got tickets for free from her work including the "30 minute" dolphin show. The exhibits were great, but the dolphin show could use some serious improvement. Instead of allocating 20+ minutes of the show to looking at a documentary-esque program and only allow 10 minutes of actual animals, maybe flip the two around? It would have been way more enjoyable if the main focus of the show was on actual animals doing cool stuff.
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Ellen Proctor
2 months ago
It's worth a visit but I'm not sure why Shedd gets all the hype. The Sunday animal show was disappointing; they missed a lot of great education opportunities. (The trainer I spoke with mentioned that weekday shows were more focus on education and not entertainment.) The otter animal talk was great; the gentleman was patient with the kids and informative. The Behind The Scenes tour was a waste. I think the guide I had was new, he was awkward, seemed uncomfortable and wasn't able to answer any of my questions.
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Justin Kahrs
2 months ago
Shedd Aquarium has an uncanny ability to create artificial demand while simultaneously making you feel bad about it. Similar to the way Comcast will require you to include a cable package with your internet plan, Shedd makes it very hard to say no to their "full experience" (and/or fastpass). Arriving at the aquarium, you're greeted with what is a "45 minute wait" (which then turns into a 1.5hr wait), and conveniently placed signs informing you of their "fast pass" which will help you bypass the line you're currently standing in. To help their business plan along, there are staff walking around informing you how "You should have bought tickets beforehand, and you wouldn't have to stand in this long line." How convinient, right? What they don't tell you is that only the Full Experience tickets are available on their site, which cost $40 instead of the $8 for General Admission. After an hour of waiting outside, you finally get in the doors and are greeted with...another line, and in our case, another staff member reminding us that we should have purchased our tickets online. There are 6 registers servicing typically 8-10k visitors on the weekends (what we were told).These manufactured conditions create the perfect storm for you to throw your hands up in the air and give in to their ridiculous price gouging. We were determined to only pay the $8, however, and saw plenty of cool looking fish/animals. "Connecting you to the living world, inspiring you to make a difference" is the listed mission statement for Shedd Aquarium; that must only apply after they empty your wallet. Hopefully this review will make a difference. HA! My suggestion would be to reallocate the money currently going toward the salaries of the guilt inducing employees managing the ridiculously long line and invest in some self-serve kiosks for people to buy tickets, or perhaps just incorporating a few more registers. Another simple solution would be to allow customers to pre-pay for General Admission tickets via the website. To summarize, I'm fine with lines. I expect a line on a busy weekend. However, when a business is intentionally creating long lines to make a profit, I get mad enough to write long-winded Google reviews.
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Response from the owner - 2 months ago
Hi Justin, We’re sorry to hear you were disappointed with the lines and ticket options. Our building has limited capacity, which is the cause of long lines on busy days—especially during spring break. Thanks for taking the time to leave your feedback. We’ll continue to strive to improve our guest experience!
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Jannes S.
a week ago
Total ripoff. They make you wait in long lines for everything after they add inflation to tickets that are already too high (reg price $35) we were charged $54 and still waited in the cold and rain. Ridiculous. Overrated and overpriced. I've wanted to go experience it for years and it was a total let down. It's all about the money for these ppl. I do not recommend it, save yourself the stress and money.


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