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Brent Fraser
Attended University of Arkansas
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Brent Fraser

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Technical Program Management
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Gender
Male
Education
  • University of Arkansas
  • Virginia Tech
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Pet-owner's Dream. I'm a lifetime Silver Elite member with Marriott, nearing lifetime Gold status. My family and I stopped at this Courtyard because I'm a Marriott fan and we needed a pet-friendly hotel. There was no pet fee charged here. You have to sign a waiver stating that you will pay for any damage caused by your pet, including lost revenue associated with the damages. Standard fare, really. This hotel is very clean. There is a large, grassy area beside the property for dogs to be walked. Check-in was a breeze. The staff was pleasant. We did not experience any noise while we were there, but it may have just been the folks that were staying there during our stay. There is almost nothing else around this hotel, except another hotel. However, there are lots of services one exit closer to Memphis (west). We will stay here again.
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Public - a year ago
reviewed a year ago
Pet-owners beware. Based on a stay in July 2015. I'm a lifetime Silver Member, close to lifetime Gold status. Unlike other Marriott properties in Tennessee, this property charges you for your pet, in addition to the damage liability policy you have to sign. For us, this fee was almost the entire room rate. So, for the cost of a second room, we were able to acknowledge that we had a pet in the room. This fee is listed nowhere on the property's website. There was no mention of it at check-in. The bill under the door was our first indication. We have been trying to get a response from the property's accounting department for several days at this point with no call back. The room was clean. There is no dog walk area. The AC didn't work very well. The staff was mediocre. The pet fee took this from a 3 to a 2 star rating.
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Public - a year ago
reviewed a year ago
2 reviews
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