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Verified local business
Orchard
Computer Support and Services
Today Closed
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1139 College St Toronto, ON M6H 1B5 Canada
1139 College StreetCAOntarioTorontoM6H 1B5
(800) 736-2703getorchard.com
Computer Support and ServicesToday Closed
Sunday ClosedMonday 10AM–6PMTuesday 10AM–6PMWednesday 10AM–6PMThursday 10AM–6PMFriday 10AM–6PMSaturday Closed
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Review Summary
4.9
332 reviews
5 star
314 reviews
4 star
13 reviews
3 star
1 review
2 star
No reviews
1 star
4 reviews
"Very happy with service, price and quality!"
"They give accurate tracking info and have incredible customer service."
"SOOOO much better than craigslist or kijiji - they do all the work for you!"
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Kelsey Hourigan's profile photo
Kelsey Hourigan
in the last week
I purchased my phone from Orchard last March and have been very happy with it so far. It seemed like new when I first received it. I recently started having a few problems with the power button and the headphone jack. I contacted Orchard (I purchased an extended warranty) and they were extremely helpful with troubleshooting and, when it came to it, sending my phone in for repairs. The turnaround time for the repairs was very quick and my email correspondence - mainly with Hortense - was professional and extremely helpful. I have been very impressed with Orchard all around.
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colleen jeffery's profile photo
colleen jeffery
a month ago
I was a little hesitant at first but loved the concept of this company buying and selling used phones. It's environmental and makes so much more sense than having your old phone end up in a landfill. My phone arrived to the west coast in 3 days and its in perfect condition! Excellent customer service and the process is so quick and simple! Love the fact that you can track your parcel delivery as well.
Todd Taylor's profile photo
Todd Taylor
3 months ago
At first I was a little leery but decided to try this company. The website was so easy to use. Great pics of the phone you want and other options for additional merchandise. The phone showed up at our house in 2 days!! Very nicely packaged. Excellent condition!! I would (and will) use this company again for myself and my entire family. Very impressed.
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sweater girl
a week ago
Second time customer and satisfied yet again! When looking for a used iPhone 4S last year we were uncertain about the process. The idea of buying a used phone off Kijiji was daunting and time consuming. When we found getorchard.com we were also unsure but took a chance after reading some reviews and were so glad we did! The phone arrived quickly and in exactly the condition stated on their site (which was wonderful). When it came time to look for another phone for a member of our family Orchard was the first place we looked. Finding the phone we wanted that was compatible with the carrier we needed was super simple!
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Georgina M
a month ago
I recently bought an iPhone 6 from Orchard and have had the phone for 3 days. So far so good! The phone works like new and the condition is incredible - it does not feel used at all. I am so happy with Orchard's service. Shipping was incredibly fast and I felt confident ordering from them because they have a warranty period and stand by the quality of their used phones. I appreciated the transparency of the whole process (many photos showing the phone's condition, how the company works, what providers the phone would work with, etc). Definitely consider buying through Orchard if you want a newer iPhone without the hefty Apple price tag. Keep in mind that you will receive a phone only (doesn't come with headphones and charging cable), but honestly that's not a huge deal when you are getting such a good deal on the phone.
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Inga Thomson Hilton
2 months ago
Originally, I was a skeptic. I decided to at least get a quote from Orchard on my old iPhone. It was a super simple procedure, but I still wasn't convinced. Then I read some reviews, and decided to give it a try. The original quote was $124; when Orchard got my phone, the quote was upped to $180. Got my e-transfer today. Very happy with how straightforward and simple the whole process was, and of course happy with the money. I highly recommend Orchard.
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Sara
2 months ago
I was convinced my old iPhone 4S wasn't going to be worth anything, but decided to launch the Orchard app and see. The app was easy to use and to my surprise, my old iPhone was worth something! I signed up, received my pre-paid postage label and sent my phone away to Orchard. 1 day later they received it, and put it up for sale. In less than 1 week, it was sold and I received an e-transfer for the promised amount. For those worried that this is some sort of scam, I can tell you that you have no worries. There were step-by-step instructions on how to prepare your phone for sale so your information is wiped and privacy protected. It really was an easy procedure and a great way to recoup a little cash from your old phone!
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Paul Lovisa
4 months ago
Second time using Orchard for a used phone. First one for my son and this one for my wife. Once again - couldn't be happier. The phones are delivered on-time and in as-promised condition. Actually, both times the "good" and "very good" conditions description were over-delivered. Clearly, their criteria for rating phones is very tough. When it's time for me to "upgrade" (I'm a trailing-edge kinda guy) I'm using Orchard! Sincerely; Paul
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Patrick Hughes's profile photosherry walsh's profile photoV Teetsov's profile photoThomas Archibald's profile photo
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If I were an investor I'd love this company bc it's destined for big things. Why?
Excellent service - at first I was skeptical but every step of the buying process was first rate, better than Amazon. I got a great iphone 5 for $200, they shipped it to me fast, I got it within 2 days, it works like new. I got emails from support staff at every stage to check in that all was going well.
Could not be happier with my buy and would give a hearty five stars review..

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Did your iPhone take an unexpected dip? Yeah, we can help with that. Visit our site to browse our full selection of like-new iPhones - just pop in a SIM card and activate with your carrier. http://bit.ly/1e2Lx0W
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Love our new phone! Excellent service and products will recommend Orchard to all my friends!
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How to Afford the Latest iPhone Every Year
You could have bought the brand new iPhone 6 for only $260 extra out of your pocket by selling an iPhone 5S one year after it was released.
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How to Fix the iPhone Text Message Glitch 
The "effective power" iPhone glitch causes your device restart from receiving a text message. If you've fallen victim to the prank, here is how to fix it:
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3 Tips to Get the Perfect Firework Shot with Your iPhone this Victoria Day 
Learn how to get take great photos of fireworks with your iPhone.
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Selling my iPhone 6S's with Orchard was SUPER easy. They sold quickly, the communication was swift and thorough--couldn't be happier!
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Finally, the native music app on the iPhone lets you see and edit the music queue on your iPhone
Finally, the "Up Next" queue in the native music app lets you see and edit upcoming music on your iPhone
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iOS 9 Will Make Your Old iPhone Feel Young Again
The most exciting part of iOS 9 isn’t the headline features – it’s what iOS 9 will do for your old iPhone.
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Should I Cancel My 3 Year Wireless Contract? #Rogers #Bell #Telus #wirelesscode
Canadians can now get out of their 3 year contracts early, without cancellation fees - but if you already have a good plan, cancelling might be a mistake.
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Yes – you can buy the cheapest iPhone without having to sacrifice on storage. #Apple #iphone #tech
Yes – you can buy the cheapest iPhone without having to sacrifice on storage. A common worry for those who …
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PSA: Don’t Cancel Your Wireless Contract (Yet)
If you’re on a 3-year contract, you may want to wait a few weeks before you cancel. But don’t worry, …
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