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What brings more value to users: Samsung's SmartThings Hub or Sphero's BB8 Star Wars toy?
Samsung is trying to bring order to the untamed wilds of the Internet of Things with its newly announced SmartThings Hub. The Hub comes armed with a pack of sensors that might finally give household devices the chance to have meaningful conversations that benefit their owners.
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Hey, how do I give you my money? A new #wtfUX from Daniel Brown.
Having watched the online shopping process evolve from the very beginning, it would seem that the "basics" elements were settled some time ago: search or browse, select, refine, purchase, and ship. The last two are sometimes combined in some variant of the "buy it now" button, but regardless of ...
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Solving the problem of design with a little help from Karl Ulrich - a new article by Mohamed Amer.
A designer's job involves reaching a certain destination, often without being given clear direction of where to go. Many designers will confirm that this can lead them to complete a series of tasks over and over again—a process that, as a whole, can become repetitive. Following a framework for ...
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At the Palo Alto Medical Foundation, you can easily find yourself going in through the out door - a new #wtfUX from John Boykin.
The Palo Alto Medical Foundation clinics in Palo Alto and Redwood City, California, are beautiful pieces of architecture. And both campuses confuse the goo out of new visitors trying to find their way around. A case in point is this signage classic at—well, let's call it a portal between the ...
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Ready for basic elevator interface operation 101? ‪#‎wtfUX‬
This tale of lifting one heavy cognitive load come from Roger Dooley's post "Don't Redesign Your Elevator!" on his Neuromarketing blog. It describes his first encoutnter with a Schindler ID System Elevator control installation in an modern German hotel. "Each new guest had to be walked to the ...
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The pleasures and pain-points of Panera Bread's customer experience makeover - a new review by Will Scott.
Thirty years ago, Panera Bread founder Ron Shaich wanted to improve the fast dining experience. Over the years he became a leader in the fast-casual movement, working to make warmth, deliciousness, and trust key elements of the Panera experience. Today Panera is a multi-billion dollar restaurant ...
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As designers, it's crucial that we understand what we mean when we say what we say - a new article by David Peter Simon.
Ruminating ontology isn't restricted to those in the philosophy realm. It's a crucial concept, especially important to designers who strive to communicate clearly. Information architect Dan Klyn explains it simply as “what we mean when we say what we say.” In this article, let's understand what ...
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Humanized computer interaction will take user experience to the next level - a new article by Shanon Marks.
Humans have spent a long time creating and improving upon technology that allows them to remove the human element from daily interactions. Purchasing, banking, grocery shopping, learning—name it, and it can be done without interacting with another person along the way.
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A new review of the Fitbit Flex by Jason Ogle finds a useful device hamstrung by a few design flaws.
In the age of wearable technology, Fitbit has taken center stage and in many ways stolen the show in the health and fitness category. I finally shuffled to the top of the hill at 40 this year. I have suffered from chronic back and neck pain as well as acid-reflux disease for over a decade now.
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Make your life easier with a UX checklist - a new article by Joseph Dickerson.
One of the more interesting things I've been able to do in my career is establishing a user experience team's design process. Obviously, there are standard phases and steps all UX processes share—some form of discovery and research, iteration, documentation, etc.—but how you approach these ...
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The pros and cons of no-server mobile development - a new article by Valentin Bazarevsky.
Mobile backend tools for developers are changing the way apps are developed. Apps that used to require expensive teams of experienced engineers can now be developed in a fraction of the time, and at rates that were unheard of before. Everyone from the smallest independent startup to industry ...
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Five fruitful methods of workshopping with colleagues and clients from Ann-Sofie Ruf of the DfE award-winning SAP Design & Co-Innovation Center.
As winner of the 2014 Design for Experience award for Experience Design Strategy, SAP's Design & Co-Innovation Center based at the AppHaus in Heidelberg impressed judges with a novel approach to getting clients involved in the design process. Inspired by the Bauhaus movement, which emphasizes ...
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Have them in circles
1,893 people
will cheng's profile photo
John Benfield's profile photo
Yunitto's profile photo
Sherif Taher's profile photo
Anniel “Belga” Menezes Cruz's profile photo
Diego González's profile photo
Rae Hu's profile photo
YannickIngenierie's profile photo
Jaeruth Hope de Jesus's profile photo
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A free community resource exploring all facets of experience design.
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A free community resource exploring all facets of experience design. We publish new articles every week in collaboration with leading practitioners.
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