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Embassy Suites Omaha - Downtown/Old Market
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555 S 10th St Omaha, NE 68102, United States
555 South 10th StreetUSNebraskaOmaha68102
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The Embassy Suites Omaha - Downtown/Old Market hotel in Omaha, Nebraska, is a full-service, all-suite hotel located in the heart of Omaha's historic Old Market District.
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4-star hotel
$130
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Booking links sponsored. $154 incl taxes & fees
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3.6
27 reviews
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Analy Rodriguez
4 months ago
Upon arrival I was told only 6 people were allowed in my 2 bed premium suite after 2 AM. I was told to make a list with names of people staying. When I got there later at night the attendant and manager said I had 10 people in the room and wouldn't let my sister (who was on the list) up to the room. I challenged the manager to go count the people in my room and there were only 5 of us sitting on the couch watching tv including me! Yet there was a bachelorette party next door and they said nothing to them. My sister then tried to use the front desk phone and the attendant literally pushed her and told her to get away. We were told to leave and weren't allowed to use the room yet somehow the valet that had parked my sister's car had kept the keys and tag at the end of his shift and never gave them to anyone for the night. This place is a nightmare and I was denied a refund so I WILL be disputing these charges on my credit card!
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Vance Burns
8 months ago
This hotel is right on the old downtown district. High end amenities with a reasonable price compared to similar hotels right in the fun area. We stayed during one of the worst storms in history with huge hail. Staff was great, they kept things running with food and drinks, updates throughout. We will stay here next time we visit Omaha.
K nosirrah
7 months ago
Nice physical facilities and even better staff!!! I had a personal challenge and this staff went to extreme effort to assist me. I appreciated that effort. While the extra customer appreciation is deteriorating to day this facility and management still has the old time hospitality manners and appreciates your business.
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Wayne Booze
4 months ago
Good place to stay, but the furniture is pretty tired. Seats of the chairs are falling apart and offer no support.
Stephanie Snow
3 weeks ago
Enjoyed it immensely...the visit was a moment I will cherish forever ... thank you to the staff for the great treatment we received during our family reunion we attended this past July 2014.
Corrie Castro
11 months ago
I stayed at your hotel under a complimentary stay that was given to me. Our stay was pleasant outside of a few problems... The parking situation is atrocious. The parking is in the back of the hotel which is a little inconvenient. I was told when I checked in by the front desk attendant and by the valet parker that self parking was FREE, so I of course decided to take them up on it. I had gone out that night with a few friends and when I came back the entrance they told me to go through (that is right across the street from the parking lot) was locked and my key wouldn't let me in. I had to walk around and go through the front entrance. Your establishment should really have a sign that says that the doors lock after a certain time at night. Today, I called after noticing that your hotel charged me $12 for parking in the lot, after two people telling me it was FREE when I checked in. When I called to find out why I was being charged, the front desk attendant was of no help to the situation. The hotel should make sure all the employees are on the same page with how much parking is. I don't mind paying, but I would like to be notified if I'm being charged for something that I was told was free to begin with.
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Nicole Smith
10 months ago
Although the hotel is not as modern as some of the newer hotels in the area, I have never been treated better! We went for our 28th anniversary. The staff was friendly and helpful. The valet comped our parking when he found out it was our anniversary. The breakfast staff was wonderful. I overheard one of the cooks talking to two small boys. She was so friendly and accommodating! I would recommend this hotel to anyone who wants to experience how the people in Omaha truly treat visitors!
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kingyoshi2424
a year ago
free breakfast every morning cooked to order. i had like 20 pieces of bacon every morning for the last week. free apples oranges. staff were nice. don't really care if they aren't im not there for them. free cocktail hour everyday 530-730. beer. some liquor. mixed drinks. they have small snacks like trail mix and salsa and chips. i drank everyday for the whole week i was there with my buddies. dennis is the guy that works behind the bar hes a great guy. im not sure what this lady is talking about the valet damaged her car? valet is $16 a day. on weekends you might as well use the parking meters b/c they are free. i used the valet and shuttle service for a week. july 211-july 27th 2013. they took us everywhere we wanted to go. casinos. restaurants bars. all for free. the only negative thing i could say was the housekeeping. they threw away my contacts for my eyes for some reason? i had them in the case. but thats not a reflection on the hotel itself really. the atrium is amazing. flowing water with coy fish surrounds and emcompasses the whole place. $3 vending machine drinks. kinda expensive. breakfast was great. i think i gained 15 lbs. cereal. pastries. eggs. sausage. coffee. juice. rooms were nice. beds were extremely comfortable. pillows were amazing. coffee makers and mini fridges in each room. well lit rooms. good air conditioners and heat. 3 elevators. at night time you don't really stay inside the hotel unless your older. the old market is outside the front door. conagra park is next door. durham muesem is 5 min away. free newspaper. local usa today ny times free coffee. great atmosphere. i was there for a work conference for a week. pool. sauna. small fitness room not worth it unless you like treadmills and dumbells. no machine weights to speak of. 4.5 stars no question about it. loved cocktail hour. nice staff. friendly staff. helpful staff.
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