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Tri State Musik
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Ok, so we've been recently ordering buffalo chicken cheese stakes from New English Style Pizza with NO blue cheese on it and the hot sauce on the side for about a month now. So, tonight we ordered 2 buffalo chicken cheese steaks WITHOUT blue cheese like we usually do and when it arrived both steaks had blue cheese on them. We dealt with eating the one steak after we had already finished half of it, but when we called back to settle our order and to verify that it was incorrect, they refused to bring us out another steak. They told us it was our fault and they would be more than happy to deliver another one for $10.18 with delivery charge included. I've been in the Pizza business myself and I helped run a franchise store in Tampa, FL, and if there's one thing that I learned about the business, it would be that the customer is always right and they shouldn't be charged again after a minor miscommunication. I don't ever see myself taking the time to order from this place again, hungry or not. I can deal with going to bed hungry next time. Service is one thing, the product is another.
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Public - 2 years ago
reviewed 2 years ago
1 review