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Netregistry Pty Ltd
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Netregistry Pty Ltd

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Shop Small has officially launched today and Netregistry is a proud sponsor!

Let's show our support this November to the small businesses in our local communities.
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Netregistry Pty Ltd

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Kickstart your business online today. Sorted.

If you're at the Online Retailer Kickstart Event in Sydney today, say hi to the Netregistry team - Sam & Francois.
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Netregistry Pty Ltd

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Sign up today and 50 free SMS credits!
SMS Marketing - Send bulk emails to your customers. 

http://www.netregistry.com.au/resources/sms-messaging/
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Netregistry Pty Ltd

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Your Business Online Sorted
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Interesting turn of events and comments from Google and Google emplyees.

http://searchengineland.com/google-clarifies-no-ads-shouldnt-help-rankings-no-seo-isnt-bad-110673

What's you take? Here at Netregistry we believe Google is telling the truth - there is no link between paid ads and organic rankings.

Do you think ads affect organic rankings?
“SEO isn’t good for users” and “It’s a bug that you could rank highly in Google without buying ads, and Google is trying to fix the bug” are two quotes from a Google employee that go directly against ...
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Netregistry Pty Ltd

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Today

Wikipedia (http://wikimediafoundation.org/wiki/English_Wikipedia_anti-SOPA_blackout)

Reddit (http://blog.reddit.com/2012/01/stopped-they-must-be-on-this-all.html)

Google (http://searchenginewatch.com/article/2139512/Google-to-Protest-SOPA-on-Home-Page-Tomorrow)

and other large online organisations are going "blank" or protesting the proposed "Stop Online Piracy Act (SOPA)" in the USA.

Do you agree with the act?

Do you think that taking these sites down for the majority of the world side users is fair?

Do you understand what SOPA is?

Let us know what you think.
Today, the Wikipedia community announced its decision to black out the English-language Wikipedia for 24 hours, worldwide, beginning at 05:00 UTC on Wednesday, January 18 (you can read the statement f...
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Netregistry Pty Ltd

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The 5th annual Sydney Online Retailer Conference & eCommerce Expo, 19 -22 August, brings together innovative content, inspiring speakers, strategic networking opportunities and solution providers all in the one place.

Netregistry has been a Platinum sponsor of this event from the very beginning.

Advanced ticketing rates end this Friday 31st May 2013.

Get an additional $100 discount off conference passes using promocode: SPON101
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The terrible customer service and support continues with Netregistry. After 7 years with them I have been let down badly. My website and tools have been unserviceable since Thursday 9 October 2014 with no fix in site. They simply do not care. I have called 3 times a day since the issue was initially raised. I just get rhetoric and hollow apologies (not even sincere). 

In 27 minutes (just one of my interactions) achieved nothing:

( 4s ) Niko: Hello. How can I assist you today?
( 1m 39s ) Visitor: Ticket Number #00160420. My website www.corporatetrainingcompany.com.au has been down since Thursday 9 October 2014. It is still down and my countless telephone calls, call centre staff escalating the case has not made a difference. When can i expect my website to be up and running again?
( 2m 17s ) Niko: I'm sorry for the inconvenience it has caused you Ross, but let me assist you
( 2m 28s ) Niko: One moment please while I'm checking your case number above
( 5m 2s ) Niko: Thank you for your patience
( 5m 27s ) Niko: Upon checking the case number, it is regarding your website developed on our sitebuilder
( 5m 42s ) Niko: however not showing over the internet when you publish it
( 5m 56s ) Visitor: Correct, outstanding since Thursday 9 October
( 6m 4s ) Niko: I understand, it was escalated to our senior support and you require an updates
( 6m 20s ) Niko: Please bear with me while I'm collaborating to my colleagues
( 8m 46s ) Visitor: Niko, I have already been told it has been escalated to a level 2 technician (Thursday afternoon), told it may take hours to fix (which has now become days) and yesterday I was told I would get a call between 10am and 12 noon (Friday 10 October) with an ETA. I never got the call even though this was a clear promise. I called last night and was told it had been escalated (which it already had been escalated). I still do not have any updates or an ETA. I am currently in the middle of a radio-media campaign telling people to go to my website (which has a DNS error). This is costing me $100/day (plus sales). I need an ETA on when the website will be back up.
( 10m 28s ) Niko: I understand where you are coming Ross, but let me check what I can do for you to get an update
( 10m 31s ) Niko: please bear with me
( 13m 30s ) Niko: Hi Ross, I'm still here checking with our senior support
( 18m 59s ) Niko: Thank you for your patience and I'm sorry for the long hold. We don't have an updates with that one Ross, but no worries, I'll follow up this one for you to our senior support to chase an update
( 19m 21s ) Niko: so we can get back to you via email or phone number you have provided asap
( 23m 43s ) Visitor: email: radaust@hotmail.com. Sounds like nothing has been done since Thursday Nico. All I have got since last Thursday is "I will check", "It has been escalated", "we will get back to you with an update". This is terrible service. I have been with Netregistry for 7 years deserve better than this. I will await an email.
( 27m 7s ) Niko: I understand Ross, as much as I want to help you regarding the issue, I only have limited access regarding it, but rest assured that I'll follow it up for you
( 27m 23s ) Niko: so we can get back to you urgently for an updates

16 hours later and still nothing achieved:
4:12pm Sunday 12 October 2014 

Hi Ross,

We appreciate your time and patience on this matter.

I understand you want to publish your website using our sitebuilder, however, we are still investigating the issue, and we apologize for the inconvenience it has caused you. No worries, at the meantime, we have restored our backup for your previous website for sitebuilder. Rest assured that once we have an updates, we will get back to you as soon as possible.

Feel free to reply back to this e-mail for further enquiries or clarifications. Cheers!

Kind Regards,
Niko

Netregistry Support Team

How hard is it to fix my profile. Netregistry host my service, provide the Sitebuilder for my service and own all the proprietary tools and infrastructure, yet it takes 4 days + and still no fix in site. 

Do not use Netregistry!

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Netregistry Pty Ltd

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WIN a trip to New York + $10,000 cash! Sorted.

www.netregistry.com.au/sorted
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My most recent experience with Netregistry has been appalling. My website is built on their platform, hosted by them and supported by them. There is no support! My website has been down since last Thursday. I have not been given an update on when it will be back online. All I get is "We will check to get an update" and "It has been escalated to a level 2". The website remains down and a recent online chat moments ago has given no advice on when I can expect the service (in which I am paying for) to be fixed. I have been with Netregistry for 7 years and have all my Domains and services with them. Whilst I am not a major corporation, I have been loyal. This has meant nothing! I am currently losing $100/day on radio advertising pointing to my website which is "Not found". I am also losing valuable sales. Netregistry claims to be the most trusted provider - what a joke. I was promised a call-back (never happened), I was promised an ETA on Friday between 10am and midday (never happened). I keep getting told this is with a Level 2 Technician. If it takes this long to re-key DNS configuration, they need to get a new job. Appalling service.
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Netregistry Pty Ltd

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Claim your free domain name and Win a Trip to New York + $10,000 cash!
Visit - www.netregistry.com.au/sorted
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Netregistry Pty Ltd

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http://www.onehourpersecond.com/

Have a go! It goes on for a while.
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Netregistry Pty Ltd

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Have you checked out the new updates to our FAQ? More questions answered - web design, HTML, CSS, WordPress and content management systems all covered! http://www.netregistry.com.au/resources/what-is/

Get up to speed with online jargon and feel more comfortable getting your business online!.
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In their circles
22 people
Have them in circles
56 people
Hppy Apps's profile photo
Pierre Nicolas's profile photo
Joe Khamis's profile photo
Arcaeon Design Studio's profile photo
James Baylis's profile photo
Karen Lim's profile photo
Shona Leppanen-Gibson's profile photo
Fast Servers's profile photo
Let's Talk Business's profile photo
Contact Information
Contact info
Phone
1300 638 734
Email
Fax
(02) 8079 0746
Address
PO Box 270 Broadway, Sydney NSW 2007 Australia
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Australian Domain Name Registration, Web Hosting, SEO & Web Design
Introduction
Netregistry is the one-stop digital shop for all your online needs. From great value domains, world class web hosting, Search Engine Optimisation products, Web design and much much more