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Hotel Ruidoso
Hotel
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110 Chase St Ruidoso, NM 88345
110 Chase StreetUSNew MexicoRuidoso88345
(575) 257-2007hotelruidoso.net
Hotel, Conference Center
Hotel
Conference Center
Lodge
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3-star hotel
$101
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Booking links sponsored. $116 incl taxes & fees
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Review Summary
4.2
28 reviews
5 star
250 reviews
4 star
139 reviews
3 star
30 reviews
2 star
9 reviews
1 star
1 review
Modern rooms with free hot breakfast & WiFi, in a hotel offering an indoor pool & hot tub.- Google
"Large rooms and low rates are a great combination in the area."
"Must walk next door and eat at Michelina's best Italian food I have ever eaten."
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Chris Shonk's profile photo
Chris Shonk
2 months ago
Large rooms and low rates are a great combination in the area. The pool and fitness room were also very nice. Clean and comfortable beds as well.
Response from the owner - 2 months ago
Thank you for your feedback regarding your stay. We are glad you enjoyed our pool, fitness center, and beds. We hope to see you again soon.
Nestor Nunez's profile photo
Nestor Nunez
a week ago
Very clean hotel! Loved that it actually smelled clean and not just looked it. And the staff were exceptionally friendly!
Response from the owner - a week ago
Thank you for your great feedback. We hope to see you again soon.
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Audri Escobedo
3 months ago
The current management ( 6/6/2016) is a nightmare and very unprofessional! It's not worth the stay. Not very welcoming and if you express that to them, it won't matter and they will tell you... " they look forward to reading the bad reviews." This has been expressed all over Facebook and shared 507 times from the guest staying there from the Public Education Department for the Special Education Training.
Response from the owner - 3 months ago
Hello, I am Terri Blue, General Manager of Hotel Ruidoso and appreciate your concerns. Unfortunately, the group that stayed with us did have a bad experience and we are working towards a resolution with Mr. Michael Montoya, Principal of Centennial High School to rectify this matter. It is not representative of who we are at Hotel Ruidoso and trust me measures are being taken to correct poor decisions on the part of our Front Desk Agent. We do not ever want to get bad reviews and work hard to provide our guests with the ultimate guest experience. As we are in the hospitality industry, it is our passion to provide the utmost level of customer service. I would invite you to call me at 575 257 2007 so that I can extend a personal apology to you, as well. Hotel Ruidoso, Management and Ownership takes this very seriously and are working hard to work through this with Mr. Montoya and his staff. -- Terri Blue General Manager
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L SCOTT
7 months ago
Great hotel and staff. The town of Ruidoso is very nice quite old town feel. If you just want to get away for a weekend or just stop in off of a road trip, you should check it out. The sky slopes are right up the street. There shops, bars/bubs, and great restaurants on the main street, that run right through town and walking distance from the hotel
Response from the owner - 4 months ago
Thank you for your feedback. We are glad you enjoyed your stay at our hotel. Our goal is to make each guest experience as best as possible. We are delighted you enjoyed our central location to the midtown entertainment district. We hope to see you again soon. Thank you.
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Ron James
a month ago
Every year I have stayed here when the Higher Education Department has our Summer Hearings in the area. 3 past years. Have had a good stay each time. Even had conference here one year and it went we'll. Thank you for the nice stay.
Response from the owner - a month ago
Thank you for your feedback. We are glad your conference went well. We hope to see you again next year.
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Crystal Mascarenas
a week ago
Friendly and helpful staff. Great location! Nice clean room and bathroom.
Response from the owner - a week ago
Thank you for the feedback. We are glad you enjoyed your stay.
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Ken Wolf
4 months ago
Stay was peaceful, room was real clean, breakfast was ok, they had biscuits but no gravy. Pool and sauna was nice and clean. We would definitely stay there again.
Response from the owner - 4 months ago
Thank you for your feedback. We are glad you enjoyed your stay at our hotel. Our goal is to make each guest experience as best as possible. We do provide gravy in separate crock pot with the biscuits. We like to keep the gravy nice and hot for our guests. I am sorry you were not able to enjoy it. We hope to see you again soon. Thank you.
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Bagus Sudiro
2 months ago
Very good service although the hotel is starting to show its age.
Response from the owner - 2 months ago
Thank you for your review. Even though we are still the newest hotel in town, we constantly upgrade our hotel. We are currently in the process of installing 10 very powerful commercial grade wireless access points. We will have excellent top of the line commercial wi-fi for our guests by end of this week. We hope you are able to come and try it out in the future. Thanks.

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New Photos of Guest Rooms with updated bedding.
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love this Hotel, the best, they work really hard... Military boys & girls this is the best AO
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