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State Farm Insurance Corporate South Headquarters
Corporate Office
Today Closed
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3 State Farm Plaza S Bloomington, IL 61704
3 State Farm Plaza SouthUSIllinoisBloomington61704
Corporate Office, Insurance Agency
Corporate Office
Insurance Agency
Corporate Campus
Today Closed
Monday 8:30 am – 5:00 pmTuesday 8:30 am – 5:00 pmWednesday 8:30 am – 5:00 pmThursday 8:30 am – 5:00 pmFriday 8:30 am – 5:00 pmSaturday ClosedSunday Closed
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Herman A. Weaver
a year ago
I am Herman A Weaver and I have been a State Farm customer for over 44 years and I can count on one hand the number of claims I have claimed. In Feb 2014 I ran over a huge pot hole (8" wide x 8" deep x 15' across) that stretched across the entrance ramp to I264 off off Whitchduck road in VA Beach VA. It damaged my suspension system to the point that the front end sat inches from my front tires. I carried the vehicle to Mercedes Benz of VA Beach (MBVAB)and called State Farm Agent Alvin Keels to report a claim. MBVAB stated that they could not assess the problem until the compressor is replaced. State Farm replaced the compressor and MBVAB(JAY a state farm assessor) stated that the airshocks were ok. I took the vehicle home and the next day the drivers side front was leaning so I took it back to MBVAB and they replaced the airshock on the drivers side, State Farm Paid. I went out of town for a week and when I returned the Passenger side was leaning, so I carried it back to MBVAB and they replaced the airshock on the passenger side, State Farm paid. I took the vehicle home and the next week the passenger rear was leaning. I called State Farm to claim that the same problem in the rear is happening, so I spoke with Brian of team 10 and he told me he was going to cal MBVAB to authorize the repair, however, Danielle Mortensen of team 10 called me and told me she was denying the claim for the rear for normal ware & tear and she said ' that her airomatic inspector stated that but he could NOT take pictures of it because the shocks were hidden from view'. I then asked 'how can you deny my claim without evidence of normal wear & tear If the front shocks were caused by the huge pot hole and you paid for it, then in all logic the rear shocks were also damaged by the pot hole. It seems to me the dealership & JAY did NOT inspect the suspension system totally. I am truly upset with State Farm for rejecting my claim but paying for half of the original claim. Like I said I am a 44 year customer and I feel Cheated and totally upset to be treated like this. I don't feel that State Farm comprehensive auto insurance protects (IN GOOD HANDS???) its' customers and I am seriously thinking about changing to ALLSTATE if my claim is not fullfilled. My agent Alvin Keels is trying to get State Farm to reconsider its denial of my claim since it has no proof. I should know something in the morning.
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A Google User
4 years ago
Great park for us employees. Pool is crazy busy but miniature golf can't be beat
Scott Christensen's profile photo
Scott Christensen
2 years ago
michael williams
2 months ago
There are not sufficient words to describe the loss of faith in this company Michael Williams
Mike Austin's profile photo
Mike Austin
4 years ago


Have them in circles
2 people
Agent with a Cause, Kathy Gipson's profile photo
rick artis's profile photo

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