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Car Toys
Car Stereo Store
Today 9AM–9PM
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Kitsap Mall 10300 Silverdale Way NW #106 Silverdale, WA 98383
10300 Silverdale Way Northwest #106USWashingtonSilverdale98383
(360) 692-5052cartoys.com
Car Stereo Store, Car Detailing Service
Car Stereo Store
Car Detailing Service
Cell Phone Accessory Store
Electronics Store
Today 9AM–9PM
Monday 9AM–9PMTuesday 9AM–9PMWednesday 9AM–9PMThursday 9AM–9PMFriday 9AM–9PMSaturday 9AM–8PMSunday 10AM–7PM
Silverdale Car Toys - Car Stereos, Speakers, Amplifiers, Installation, Cell Phones & Wireless, Auto Detailing, Sport Racks and more.
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Review Summary
2.6
28 reviews
5 star
8 reviews
4 star
2 reviews
3 star
2 reviews
2 star
2 reviews
1 star
14 reviews
Retail chain specializing in mobile phones & auto electronics, from speakers & alarms to GPS tools.- Google
"I bought a Kenwood GPS touch screen the in total was about 1,400."
"Helped me pair my cell phone to the radio Bluetooth without any issues."
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Johnny Miles's profile photo
Johnny Miles
a week ago
Ok, service is bad, and unprofessional. I was told to keep my factory in-dash audio system to reinstall if I decide to sale my vehicle. I bought this very expensive DVD/GPS/ system and 1 month after the manufacture warranty expired, it died, so, my extended warranty kicked in. They pulled my system and I was told that the factory system they told me to hold on to, could not be reinstalled; so now my truck has a huge hole in the dash, and looks as if someone has ripped out my system. They never record anything, so they don't have a clue what they tell you, now they are telling me they never said it could be reinstalled, so now, I guess I’m liar! all they want is the freaking sale. ZERO PRIDE and ACCOUNTABILITY in their profession, now after 4 weeks, I still hadn’t heard anything about my system; I call to check on it, and they asked me "How long has it been" I answered, “about 4 weeks”, he said, oh it will take longer than that! I asked him to please check? He made this sound, that made me think he felt I was bothering him, he put the phone down, and a second later said “Nope” not here, I don’t think he really checked. THIS WAS A VERY EXPENSIVE SYSTEM!!! After its reinstalled, I will never BOTHER them again. And he never once asks for my name to verify the time frame, or anything, that place is a FREAKING Joke!!!
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Sherdava Lopez-Sandoval's profile photo
Sherdava Lopez-Sandoval
6 months ago
I asked the installer how much time would it take to install my remote start with cellphone module.He said hopefully around 3 hours maybe more because he hasn't done that type of thing before (using a different module than normal, which is what he recommended)and he's experimenting. I was shocked. I do not want anyone experimenting on my car. So I was uneasy and he assured me he knew what to do. So I left. It did take only about 3 hours when I got back he was on the registering part. So at this point he told me that I needed am additional subscription that cost me 152.00 extra ont top of the 483.00 I had previously paid. They neglected to tell me that on the original quote. I wouldn't have gotten it at this point if I knew it would be over 600.00. I feel they should've disclosed that info before hand not when my car is in pieces and the device already installed. So although the system works as of now, I am unhappy with how they handled the quotes and feel that they were misleading. Also telling a customer he is "experimenting" on their car is never a good idea.
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Justin Bardin
10 months ago
This place is so TERRIBLE that it's getting my first ever review! I read the reviews beforehand, but thought it would be my cheapest option so I figured I'd just suffer through it...after all, how bad could it be? It turned out to be the WORST retail experience of my life. Here is my story: I walked in and was ignored by all the sales staff. One was arguing with a customer about pricing and the other 2 were playing on their smartphones. I knew exactly which car stereo I wanted from online research and found it. The funny thing is they marked it up $70 and then advertised it as "$70 off"...such a scam. I finally went and asked one of the associates to get it for me. This guy named Ryan "helped" me and proceeded to mumble through my installation options. He responded to each one of my questions as if I was an idiot and I was inconveniencing him. I was so angry after 10 minutes with Ryan that I canceled my order and went over to Best Buy where I received AWESOME service at a LOWER price. Don't go here! This place deserves to go out of business!
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justin white's profile photo
justin white
8 months ago
Great customer service, very informative, great prices and very professional these JL's are beating the doors off this Silverado
breanna bennett's profile photo
breanna bennett
a month ago
These guys did a horrible job installing our brand new system. The sound was completely messed up. Had to take it to the guys in tacoma to fix it. Will not do anymore business with this cartoys in the future but will definitely be going back to tacoma!
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Angelo Trujillo
3 weeks ago
i didn't get the workers name but I know he runs track and cross country. Really goofy and loved talking to him. That employee is one to keep.
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Kevin Volz
4 months ago
Went in for blown speakers, ended up being fried radio. All done and installed in less time then it took to get Arby's done the road.
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Mike Heuer
a year ago
What a joke this place is! I can not believe they are allowed to carrie major carriers service. I went in to look for a new phone and half the slots were empty. Both sales guys acted as if I was a bother.... not one of them removed themselves from what they weren't doing to help me. I will never set foot in Car Toys again. All major phone carriers should be embarrassed to have this business representing their service... what a joke!!! Oh and I'm going to tell 10 people right away about my negative experience.
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