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Sam Walters
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Update 6-7-2015: The friend who I went to the dealership with received a call from the dealership after they read the review below. They then offered him a gift card to remedy the situation but said that we had to take down this review to receive it. Not only is that completely despicable that is just bad business practice and proof that this place is filled with poor leadership and poor ethical judgement all around. I have adjusted the review from 2 stars down to 1 star because of this ridiculously unethical practice. A friend and I went to look at a used car that they had advertised and decided to purchase the vehicle. The sales guy that we dealt with was very pushy in his sales tactics and when I asked to find a hill to test the car out on he said he didn't know where any hills were around there. (Seriously, you don't know where hills or how the roads are around your own dealership?) We decided to purchase the car after some more testing and the sales process felt extremely rushed. However after being rushed through the process we were left sitting there for over an hour waiting to get into finance without being told what was going on. Steven Chung our sales guy said he would be right back and then left us with no explanation and we saw him working with other customers. After going through finance the girl in the finance department put all the paperwork on a flash drive and then forgot to give it to us. The only helpful person there was a sales associate named Emir that apologized for the delay and was actually able to get us some help. The lack of service we received was inexcusable for a dealership of this caliber.
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Public - a year ago
reviewed a year ago
1 review
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