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Johan du Preez
Lives in Cape Town
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Johan du Preez

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And here we are gain with Webropia's entire network down for 6hours now due to a faulty router ? Your engineers didnt even notice the network was down I had to let them know ?

I cannot understand how you can run a datacentre without redundancy. This is pathetic service on a epic level, I have not had 1 downtime from Hetzner or any South African providers for over 3 years and here we have massive downtime at webtropia now for the second time in two months.

I am not sure if you as owner is aware of this but just wanted to let you knowt. I don't really care what you do with the info as you have lost a customer ....
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I contacted your support center to follow up my my call that was logged almost 6 hours ago. I was told 3 hours ago that technicians is working on it and that it will be fixed in 1 and a half hours. I contacted webtropia again now to get a update and is told a technician did not attend to it yet.

So when I asked and confront your staff member on why he lies to me he puts the phone down in my ear. Well done on the world class service you guy's have there.

The service center technician that put the phone down in my ear is Jonas Manusch. 

So now my server is down for almost a day now with the only news on the problem is that they don't know when it will be fixed. When I wanted to speak to a manager im told to email human resources.

Any solution from the owner by any chance or update ?
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Johan du Preez

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Brillian Skyrim Movie

How I Play Skyrim
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Johan du Preez

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Quake fun for everyone. Rofl gotta love ze' Germans
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The rise and Fall of one of the worlds greatest game companies Blizzard documented ....

http://www.teamliquid.net/forum/viewmessage.php?topic_id=128252
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Johan du Preez

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Brilliant song with Brilliant Anime Show's
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Johan du Preez

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