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Dave Macdonald
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Helping businesses make the world a better place.
Helping businesses make the world a better place.

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Managers want their employees to impress their clients, go above and beyond. So what are managers doing to empower and impress your employees?  Starts from the top, and with company culture. http://venturebeat.com/2013/02/17/zappos-culture-coach-how-squishy-stuff-like-culture-took-us-to-a-billion-dollars-in-revenue/

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How will you rock 2012? ow.ly/8lHEm 5 Areas of Focus for the New Year. #SmallBusiness

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How to break up a street brawl... de-escalate

So Downtown Nashville on New Year's Eve was JAM PACKED. Vannah and I were having a hard time moving and navigating through the crowd. We eventually got to a portion of the area where there was a 5 person street brawl, with the rest of the crowd forming the traditional on looker circle.

I love fights. I trained martial arts, self defense, blah blah all that good stuff.

This was a dangerous situation because the aggression was careless. a few on lookers were hit, and there were children around.

A few guys tried to break it up physically only to create a brawl with friends of the two guys fighting. I convinced the people i was near to close the circle, and have some big guys just stand in the middle peacefully.

Wouldn't you know once the pressure of on looking was dissolved and the space was taken away, the violence stopped almost instantly, and the rest of the 100's of thousands of people who were unaware filled in the area, and all was forgotten, fighting impossible.

The trick is not to engage the angry and emotional... just de-escalate the entire environment and situation... no cops needed

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