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MyPublisher

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Ends TONIGHT! Buy one, get one FREE + an additional 10% off. The perfect gift for all the special mother's in your life.
http://www.mypublisher.com/specialOffers
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John Dough's profile photoVanessa Breton's profile photoCynthia Cosgrave's profile photoMonti Pal's profile photo
4 comments
 
I have used this company before in the past and loved them. Recently I ordered some books for my family and for my son's first birthday. One book was damaged. I emailed customer service, which states that you will get a response in 24 hours, and no response was given in 3 days. Then I called customer service who promised me a replacement book which would be sent to me overnight. 

I waited 3 weeks and hear absolutely nothing from the company. I called today and was told that they are moving their facilities from New York to South Carolina so everything is slow. Customer service did not tell me when I would get my book. I had to ask. She said at least another week! 

They were barely apologetic. Lesson learned. NEVER ordering from them again. Save yourself time and money-DO NOT use MyPublisher. Find another company. I don't care how good the deals look. They are a scam. 

Also look at their BBB rating. They are not a BBB certified company, which says a lot, and they previously received a ton of complaints and have a D- rating. 

Like I said, I was a previously loyal customer. This has been ridiculous. I just hope I get my book.
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MyPublisher

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What was your baby's first word?
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John Dough's profile photoMonti Pal's profile photoCora Pyle's profile photo
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I agree.  Really disappointed with this company.  They don't care that they have messed up.  Keep sending ads for sales but then can't produce.  Promised to have mine to me for Christmas - i paid for overnight shipping.  Ordered 3 of the same book on the same date and only one has arrived and as it was it was delivered 5 days late.  Will never use them again even though I will be making more books.
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MyPublisher

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Want your photo to be featured in our next Caption That!? Send your photos to submissions@mypublisher.com for a chance to be featured.
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bob feldberg's profile photo
 
I do not want to be featured I just want you to deliver what you promise and get the bugs out of your software
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Our thoughts and prayers go out to the city of Boston and all of those affected by today's tragedy.
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Wanderlust
A truly remarkable and inspirational travel photo book. For the full journeyhttp://bit.ly/Yp8eDb
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bob feldberg's profile photo
 
great, I wish I could get my order placed or get help from customer support
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KeepShot has been selected by Apple as "New and Noteworthy." Download the app today to make your free photo book. http://bit.ly/13s3C2e.
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Like this post if you brought your child to work with you yesterday!
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bob feldberg's profile photo
 
that is nice but if you need customer support you will be very disappointed with them
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The Kilma Family (9 photos)
We think this photo book is going to make one special mother extremely happy come May 12th!
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What was the theme of your child's last birthday party?
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Shop our Mother's Day Gift Guide for stylish custom photo gifts.
http://www.mypublisher.com/photo-gifts
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Today is National Siblings Day! Share this with your siblings to tell them how much you love and appreciate them!
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John Dough's profile photobob feldberg's profile photo
2 comments
 
I called but the CRS did not have the authority to help me, I am going elsewhere for my books. Try Blurp, They care!!!
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'Like' this post if the 'TA-DA' moment is your favorite part of making a photo book!
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Create customized photo books of exceptional quality with MyPublisher
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MyPublisher is the premium self-publishing site to share and showcase your favorite photos in stunning photo books, calendars, cards, canvas prints and scrapbook pages!
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