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Maura Beckett
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We have used Hagerstown Heating &Cooling on numerous occasions. You never have to wait more than a few minutes for a callback. John could not be nicer and having dealt with a few other HVAC places in the area he is also not trying to take you for a ride. They care about their customers and helping them in a timely manner. I highly recommend them to anyone that is looking for this service. I'd give them more stars if I could.
Public - 2 months ago
reviewed 2 months ago
We had a great experience with Younger when we purchased our Sienna back in May. Customer service is great and everyone is really friendly. My issue is with the service department. I cannot for the life of me figure out how it takes 2 plus hours for an oil change when you have an appointment. I would have let it go if it were a one time thing but it wasn't. The first oil change took 3 hours and the 15 minutes. I thought perhaps it was a fluke but went back today for another 2 hours and 15 minutes. We owned a Honda beforehand and I cannot recall waiting even half that time for an oil change at Hagerstown Honda. I understand things happen but we are going to have to rethink where we go to get our car serviced if this is the norm.
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Public - 11 months ago
reviewed 11 months ago
2 reviews