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New Vansterdam
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Thank you for the feedback, Brian. Recreational marijuana does tend to run a little more expensive than medical or black market, though the gap between them has lowered dramatically. The average price of recreational marijuana last year was $32 a gram, today you are seeing around $20 here in Washington. We are happy to have much of our menu between $10-20 a gram today, with deals going as low as $5. Unfortunately, it will take time for the average gram to compete directly with the black market. We appreciate your patience until then.

We take the note about flavour seriously. Please feel free to let us know what grower you purchased your product so we can follow-up with them. Our aim is to stock a variety of flower, from average to top shelf. It's good to know if a product that doesn't meet our standards has slipped by. Thanks again for the feedback!

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Thank you for the feedback, Mar Mont. We recognize that every store has its own unique pricing, however, our 300 product selection is indeed in line with our competitors. A considerable portion of this menu is even priced at $10 a gram with a handful of options as low as $5. We strive for a day when our entire menu can compete more directly with the black market, however, this process takes time. In the last year alone the average cost of a gram has gone from $32 to $20, though. We're excited to bring that average even lower. Once again, thank you for providing your feedback. 

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Thank you for the feedback, Jon. We do our best to train our employees to provide a balance of personal experience as well as tried-and-true industry knowledge. From time to time the personal experience introduces some bad habits, like the one passed along to you. Unfortunately, we are extremely limited when it comes to returns due to the regulations placed on marijuana businesses by the LCB. We apologize that you were provided such poor quality information and hope you are willing to give us another chance. 

For the record, if you are looking for a cool smoke and want a hand-pipe -- give a hand bubbler a try. It's essentially a hand pipe with a space beneath the bowl meant to hold water. This serves to cool the smoke in the same way a water-bong would, no 'freezer' tricks necessary.
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