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Verified local business
Patriot Buick GMC
Car Dealer
Today 9:00 am – 5:00 pm
149 followers|52,752 views


The GMC Terrain just earned a 2014 Top Safety Pick+ rating from the Insurance Institute for Highway Safety — 1 of only 2 SUVs
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If you're in the market for a midsize truck be sure to keep your eye out for the upcoming 2015 #GMC Canyon. Check out this article to see all the great features. #ILoveItHerePBG
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Points Plus Valentine’s Day Offers!!

Just in time for Valentine’s Day, five retailers are offering special discount offers from February 3rd through February 15th when customers shop online through Points Plus. For each purchase, customers earn Bonus Points that can be used on future Sales or customer pay Service, Parts, or Accessories purchase. #GMC #ValentinesDay #BonusPoints #ILoveItHerePBG
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Subscribe to our January Newsletter! There's amazing dealership stories, newsworthy articles and great deals! #ILoveItHerePBG
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Patriot Buick GMC

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Looking for a vehicle with power and efficiency? Come see why the #GMC #Terrain is the total package!
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Have them in circles
149 people
Congratulations to John on his new #GMC #Sierra #DucksUnlimited #ILoveItHerePBG
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From now until February 28th wear any clothing with hearts on it and +Patriot Buick GMC  will give you 10% OFF your service! #ValentinesDay #ILoveItHerePBG #ServiceSpecial
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Be sure to check-in on Foursquare to get our Free Laser Alignment Check with Printed Results! #ILoveItHerePBG
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Patriot Buick GMC

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Contact Information
Map of the business location
104 Sturbridge Rd Charlton, MA 01507
104 Sturbridge RdUSMACharlton01507
Car Dealer, Auto Repair Shop
Car Dealer
Auto Repair Shop
Used Car Dealer
Buick Dealer
Today 9:00 am – 5:00 pm
Monday 9:00 am – 8:00 pmTuesday 9:00 am – 8:00 pmWednesday 9:00 am – 8:00 pmThursday 9:00 am – 8:00 pmFriday 9:00 am – 6:00 pmSaturday 9:00 am – 5:00 pmSunday 11:00 am – 4:00 pm
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Have them in circles
149 people
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Review Summary
22 reviews
5 star
12 reviews
4 star
1 review
3 star
No reviews
2 star
2 reviews
1 star
7 reviews
People talk about service department, toyota corolla, buying experience and salesman
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Reviews from around the web
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Ginny Rollins
reviewed a month ago
I went to Patriot Buick and purchased a 2011 Buick Enclave, which I love. I pulled in and was going to walk inside to the dealership when Kurt Vail was outside in the freezing cold and asked, "Are you allset?" I said no, I am looking to trade my 2013 Ford Fusion in and wanted to check out what you had. I told him I was looking to get back into an SUV. My fusion was sharp looking and awesome on gas, but not great in the snow. Kurt was so great showing me different SUV's and we took them for test drives. I will say that one thing I really appreciated was that he seemed hones. If there was a question I had and he was unsure of the answer, he told me that and got me the answer. He did not try to steer me to the most expensive vehicles. Just honest. I really appreciated that. I would go back to him to buy another vehicle. The service manager I dealt with was Tom Root. Awesome, down to earth guy as well. He was straight forward and again seemed very honest. He had my paperwork allset for me in a timely fashion. He answered all my questions. Just seemed like another great guy. From my past experience of purchasing vehicles, I will say that this had to be the most pleasant and easy experience by far. I would strongly recommend Patriot and to deal with Kurt and Tom. Ginny
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Response from the owner - a month ago
Thank you so much for taking the time to write this review. We are so glad to hear that you had such a wonderful experience here at Patriot Buick GMC. Congratulations on your new purchase and if you need anything in the future please do not hesitate to contact us.
Josh Farmer
reviewed 4 months ago
Best car buying experience I've had. Told Kurt what we were looking for and the budget we had, and he was extreamly helpful making sure my wife has a great new vehicle for her and our family. Highly recommended. In the short time after the sale, the follow up and service has been excellent.
Response from the owner - 4 months ago
I am so glad to hear that Kurt was able to get you into the vehicle that fit's you. We hope you will service here with us! Congratulations and Thank You for your feedback!!
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James Porra
reviewed 7 months ago
The description of my visit??? Well...I purchased a 2013 GMC Sierra. Very nice truck. I had James S. as a Sales Associate and he was great. He answered all my questions for me and I had a lot of them. He did not rush me and he appeared to be honest and sincere. I also dealt w/ Crystal, Business Manager. She was also a great person to do business with. Before I left she gave me her card and said if I have any questions to please give her a call. Nice to know that after the sale they are still willing to talk to ya. Thanks again and God Bless. †
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Response from the owner - 7 months ago
Thank you so much for taking the time to write this stellar review! We always try to make the car buying process as simple as possible. I am glad to hear that your experience with us was everything you excepted. We appreciate you allowing us to earn your business. Congratulations on your new GMC Sierra! We look forward to working with you in the future.
Melanie Karbowski
reviewed 2 weeks ago
My husband and I had very specific needs when shopping for the type of vehicle, color, and features. We also had a specific price range in mind. The team at Patriot worked with us to find us the vehicle we wanted and we were satisfied with the price. I would definitely recommend them to my family and friends!
Response from the owner - a week ago
Thank You for your awesome feedback!
JIN CHANDARA's profile photo
reviewed 6 months ago
Had a Big Money Jackpot mailer that matched 100K and win instantly. Called them to make sure it is not a hoax and said I live pretty far. They said "it is not a hoax, come in to claim your prize." I got excited because I never win anything and I was very skeptic. This place was a rundown lot. Before I walked in, asked the guy next to me what he won. He won the exact same thing. And on their details it says 1 out of 5 million odds to get the 100k. They LIED!!!! I wasted gas and my afternoon driving there. I hope every last one of them look inside their soul and realize the horrible things they did to scam people for their information. The most horrified thing was, I walked in and the place was a wreck and smell like wet carpet. First thing they ask me is my information and what I want to trade in. Umm, hello! I am here for the prize you bozo! I am sure there are others that wasted their afternoon as I have and hope these people feel horrible for what they've done in tricking people. Sleezy place where none of the cars have a price on their stickers. I would NEver Ever Buy any car from this dealership or its other lot for the stunt they pulled and lied to me on the phone and wasted my gas and time.
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Response from the owner - 6 months ago
I apologize for your inconvenience; however, the rules are clearly printed and fully disclosed on the mailer you received. The odd that you may win are visible on the mailer piece as well. I apologize for any misunderstanding. I am sorry that your flyer did not match the winning numbers. We appreciate your feedback.
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Michael Dugent
reviewed 8 months ago
Most misleading advertising I've ever seen - got a mailer that actually had both me and my wife believe we had won some money. Called to confirm - we were right according to the guy on the phone, come on in and collect. We got there and it was a gimmick. Owner/GM knew exactly where on the fine print he had to point, and the fine print was just as misleading. He then tried to kick me out of the store for being upset and lashing out a bit. Drove over an hour to get there to be treated like a fool. I guess he needs to get as many people in there as possible, regardless of how misleading the tactics are. I've never been so angry in my life.
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