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Sentiment
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The new channel for SUCCESS
The new channel for SUCCESS

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6 tips for successfully building your social customer care team. How to shape and inspire your team to deliver awesome customer service. http://hubs.ly/H06pFk90

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7 common social customer service pain points & how to fix them

If your customers are on social media, you need to be there to support them and engage them. If you are just starting out or are looking to make improvements to how you manage social media for customer care here are a few of the common pain points you’ll come across and some practical advice for resolving them.

http://blog.sentimentmetrics.com/blog/7-common-social-customer-service-pain-points-and-how-to-resolve-them

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[Free Guide]: Social Messaging Apps for Customer Service #social #messaging #custserv http://hubs.ly/H06mzt80

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How to Choose the Right Social Customer Service Tool. A useful checklist for finding the right tool for your business needs.
http://hubs.ly/H06k2kS0

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How to choose the right social messaging app for customer service. Customers increasingly expect brands to communicate with them in the moment if they have a query or a problem. With the continued increase in the growth of social messaging apps many brands are starting to understand there is value in using them as part of their social customer care strategy. http://hubs.ly/H067hml0

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7 common social customer service pain points and how to resolve them #social #complaints #omnichannel http://hubs.ly/H067lMH0

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How to choose the right social messaging app for customer service. With billions of users across the globe messaging apps are now the primary communication method in most markets. Find out how to reach and engage your customers. http://hubs.ly/H060sfM0

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How to choose the right social messaging app for customer service http://hubs.ly/H0603XY0
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