Interesting article, ccI agree with this. Email will be part of social networking tools. There will always be a need for private messages (email, DMs). The good thing about email moving to socnets is the fact that SNA's are open by default, not closed by default like email.
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- Thanks Samuel. I picked up this blog post earlier today. Used properly,
email is still one of the best 1 to 1 comms channels. I'm not sure it has
always been properly integrated with Enterprise Social Software, but things
sent from my mobile device.Sep 5, 2012
- Thanks a bunch of the heads up and for the feedback! I left my ¢2 into this Plus Post > https://plus.google.com/u/0/101335707221917520541/posts/aiQmbdRMS5E where I basically confirmed that email is not going to disappear any time soon, there are a couple of good use cases for it, but we are going to see how it's going to move away from being the King of Communication and Collaboration, into one more option of a rich landscape that would combine traditional and social collaboration, knowledge sharing and social tools. The main key challenge for eMail then? Find its new space into a rather crowded landscape. How? Focusing on those specific use cases:
1. Universal Identity / Identifier
2. Calendaring & Scheduling
3. 1:1 Confidential / Sensitive conversations
We will just have to wait and see if it would be capable to adapt. It's got one additional challenge. Will we want to adapt our very own behaviours and stop using email to kill our very own productivity? ;)Sep 5, 2012
- Cross company conversations require email...until soc nets have a standard protocol
Soc nets have no way near the management features of email (personal tagging, formatting, pasting images, sorting, filtering)
Obviously we always need "for our eyes only" communication, and email is good at that...private message features on soc nets are not going to entice people when they have a cool tool like email.
Soc nets/activity streams offer something unique (open communications and ambient awareness)...but is this all they are meant to be. Why don't they now focus on private messaging and the inbox stream to be more robust so people then have another reason to use a soc net.
In addition to this we have some soc nets like Podio offering process-based work.Sep 5, 2012
- I think this conversation has already come up elsewhere, but I agree with you it's worth it bringing it up, once more. Personal Dashboard to handle ALL interactions, including DMs and private, 1:1 interactions is very much needed and the sooner, the better! Alas not a single social networking tool out there that I know of, whether on the Social Web or Enterprise based does this yet, so we would need to keep pushing for it and big time, because the demand is going to grow larger and larger!
And on the missing features and capabilities from social networking tools, vs. what email provided today, let's not forget that email has been enjoying 40 years of evolution and with unparallelled non-competition. Yet, we have been having social networking tools for just 18 years, and perhaps about 6 if you come to think about ESNs, so we would need to wait for a bit longer to see them evolving in the right direction. For us, the important thing, is to keep pushing for these features and capabilities and keep demonstrating there are better tools out there for social networking, collaboration and knowledge sharing, in general :)Sep 5, 2012